Hi,

You likely pressed the mute button, which is usually the F10 button if the up 
and down volume buttons are F11 and F12.  Headphone volume is separate from 
internal speaker volume, so if you turn up or down the volume on one, it does 
not affect the volume of the other.

Later…


Tim Kilburn
Jamf Certified Tech
Apple Professional Learning Specialist
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

> On Jul 1, 2021, at 3:24 PM, Pete De Vasto <pdevasto0...@gmail.com> wrote:
> 
> I’ve got a Mac mini running Catalina, and my primary speakers are connected 
> to the headphone jack. The other day, I was pressing keys kind of fast, and 
> one of the keystrokes I did muted my headphones. I was still able to unplug 
> them and get output from VO  so I could troubleshoot using the internal 
> speaker. The only way I was able to get sound back through the headphone jack 
> was to go to System Preferences > Sound > Output, and uncheck the mute box. 
> As an aside, VO didn’t tell me it was a checkbox, I just pressed space hoping 
> that would work, and thank goodness it did, so everything is back to normal!
> 
> I’ve been looking through different lists of shortcuts, but I can’t find a 
> keystroke that would have initially done the muting. So now, does anyone know 
> what shortcut I might have done to cause the headphones to go silent?
> 
> Pete De Vasto
> 
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