speaking personally?
My guess would be several people managing several things at the same time. I might add that my personal experiences with apple accessibility have been uniformly off the charts amazing...and I am far far far from an apple product user.
My personal suggestion is this.
If you can, after sending an email, follow up with a phone call, especially if you get a support ticket number. inform the accessibility agent that you know others have reported the same issue, seasoning just how important the problem is for people.
Does that resonate?
Karen



On Fri, 20 May 2022, Anders Holmberg wrote:

Hi!
I actually sent a mail to the accessibility team about the unlabeled buttons in 
messages ap when answering a message.
They replied to me and when they did it looked like this was something new to 
them.
They wanted to investigate this issue.
But I know that at least Donna has sent mails to them.
So i am not sure if they get all mail we send to them or if they get so much 
mail that some just gets deleted or something like that.
Hmm. Strange.
/A

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