Cara,  

Maybe this is a dumb question--still on my first cup of coffee--but if you've 
wiped your hard disk, how do you download the 10.6.4 update?
TIA,
Donna
On Jun 16, 2010, at 12:20 AM, Cara Quinn wrote:

>  Hey Olivia, I notice others have replied to you with the suggestion of the 
> Apple Store app. this is what I would have suggested as well. did it work?
> 
>  NOw a couple of more suggestions about your and others' general issues. 
> 
> • have you repaired permissions? -Just a little black magic to throw into the 
> mix. :)
> 
> • have you downloaded / installed the combo update of 10.6.4? Sometimes this 
> can help with strange issues.
> 
> • Lastly, you might consider backing everything up to a time machine backup, 
> wiping your drive, installing the 10.6.4 combo update and then letting your 
> new system be restored from your time machine backup. 
> 
>  Admittedly this last step is a bit annoying but it can work wonders! :)
> 
>  Hope this helps and have a great night!…
> 
> Smiles,
> 
> Cara :)
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> On Jun 15, 2010, at 4:47 PM, Olivia Norman wrote:
> 
> So I tried to go to the apple site to order my iPhone, but had the same 
> problem as with audible.  VO constantly restarted and I couldn't get the job 
> done.  Has anyone had any luck navigating around the Apple site with out VO 
> restarting?
> I don't understand why some are having issues, while others aren't, but if 
> anyone's got any suggestions for how to resolve this, I'd appreciate them!
> 
> "Innovation distinguishes between a leader and a follower" Steve Jobs
> 
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