i appreciate your help but am not certain I understand your instructions.  
After going to the dock and moving to the running application Magic Jack, what 
is the next step?  I looked under the shortcut menu and didn't see a force quit 
option.  I only found the command option escape under VO M > Apple.
 
On

Thanks,
Linda
 Aug 14, 2010, at 6:44 PM, Thomas wrote:

> Another way depending on where you dock is is to go into dock, find the 
> running application.  Arrow right, then VO arrow down to force quit sometimes 
> that works when the apple menu one doesn't.
> 
> On Aug 7, 2010, at 7:25 PM, Ricardo Walker wrote:
> 
>> Hi Linda,
>> 
>> Try force quitting the app.  You can find this in the Apple menu in the menu 
>> bar or, press command option escape.
>> 
>> hth
>> On Aug 7, 2010, at 7:24 PM, Linda Adams wrote:
>> 
>>> Hi everyone,
>>> 
>>> I've been trying everything I could think of to access the log out screen 
>>> for Magic Jack.  After pressing command Q, it comes up with a dialog and I 
>>> have to select "yes" to completely close it.  I checked the menu but that 
>>> only did the same as command Q.  I tried turning tracking off and that 
>>> didn't help.  I tried the window chooser but there is only one window and I 
>>> can't get to the yes button.
>>> 
>>> All suggestions welcomed.
>>> Linda
>>> 
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