I personally have never in the past had issues with Best Buy let alone this franchise location. Having said that I don't doubt your opinions. You're not the first person who has had nothing but trouble. Maybe I've just been lucky up to now. Anyway, I am going to be getting it swapped, so I'm a happy camper. Plus the fact they're even for an additional $100 gonna install more ram for me up to 16GB. They even told me this time, they won't let me leave the store or even pay for the ram until I myself have had them plug the system into a keyboard and monitor behind the counter, and boot it up turn VO on, and make sure it is exactly to a T what I need. So it really does sound like Erick is trying his best to make things right. And, as I said he sounds very very embarrassed for what happened. As long as he's willing to work with me, I'm personally willing to work with him to come to a good satisfactory resolution.
Chris Gilland Founder of CLG Productions http://www.clgproductions.com Phone: 803-760-7136 Toll-free: 1-888-405-3185 Mon-Fri 8A.M-5P.M Eastern Standard Time except weekends and holidays E-mail: ch...@clgproductions.com On Feb 4, 2013, at 8:12 AM, Michael Babcock <michael.babcoc...@gmail.com> wrote: > I already advised you of my opinion yesterday, however I have to say > unfortunately this is what happens when you work with Best Buy. This is one > of the main reasons why a lot of the retail stores are closing. However, > congratulations on the new Mac Mini. I am very excited for you! > > http://empoweringtheblind.com > Empowering the blind, one step at a time. > > > On Feb 4, 2013, at 4:37 AM, Chris Gilland <clgillan...@gmail.com> wrote: > >> I did it! I actually? did it! Just two days ago, on Saturday, I went up to >> Best Buy and with a chunk of extra income I had this month, I bit the bullet >> and bought me a mac mini! So now I have my 13 inch mid 2010 white macbook, >> and I also now have this mini. I am taking the mini back to swap, as Best >> Buy messed up though. They gave me an opened box mid 2011 model. They >> didn't even tell me it was opened. Imagine my horror when I got home and >> tried with its serial number to register it. It told me the purchase date I >> entered was not correct. When I called Apple, they told me it had been >> purchased by someone else over a year ago. We went and looked in the About >> this Mac page and saw it was a mid 2011, not the newest 2012 model. That >> really pissed me off. Anyway, I called Best Buy and spoke with the manager. >> He was extremely apologetic, and said if I could run it up there, he'd swap >> it for no cost for the correct newer 2012 model. I love this system as is, >> but it's only got the I5, 2GB ram, where what I wanted was the I5 4GB ram. >> NOt only that but I discovered this morning earlier when trying to charge my >> IPhone, that one of the USB ports is bad. I'm not very happy about this >> transaction, but, here is the bottom line. It's gonna get swapped, and then >> I'll use Migration assistance and move all my stuff from the macbook back >> over which won't take but maybe an hour or so, so really, I'm honestly not >> very concerned as far as losing data. I have this thing right now hooked up >> to my 5.1 home theater system via HDMI, high deff, and I gotta tell you, >> sitting here now typing this e-mail on the thing… this is amazing! I never >> thought Alex could sound so good through a set of surround speakers. I >> shutter to think once I get the new system with the 4GB ram how good this >> will be. I actually don't even have my windows desktop hooked up any more. >> If I absolutely must do windows, I have a Dell Inspiron system I can use in >> a pinch, although I'd rather not, if I can help it. LOL! >> >> Anyway, I am so glad to finally officially be a full mac user! I still find >> myself wanting to fall back on Windows, but my guess is now that I don't >> have an easy way to do so, in time I'll get more used to things over here. >> I know what I'm doing, it's just a bit awkward. >> >> Anyway, just wanted to share. Hope that was OK. >> >> Chris Gilland >> Founder of CLG Productions >> http://www.clgproductions.com >> Phone: 803-760-7136 >> Toll-free: 1-888-405-3185 Mon-Fri 8A.M-5P.M Eastern Standard Time except >> weekends and holidays >> >> E-mail: ch...@clgproductions.com >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
