NOKIA DID IT AGAIN!!!!
thanks nokia...
I can say nokia's customer service is the worst I have ever seen.
The repair shop sent me an email yesterday about my device is in the shop.
Ok, today I went to get it. They told me the mainboard has been change but not the rest of the device... ok... I put it to charge and .... ohhh... no charging logo... when I try to start it the same ISSUE!!! the device shut down after some seconds...
I can't understand what is going on with nokia and 770, but going on this way it is not going to have a lot of happy customer who recommends the device...
so, my I think this is a great device, but i can NEVER recommend it because it fail so much and customer service is a joke
On 4/19/06, Agnoletti, Klaus (DK - Copenhagen) <[EMAIL PROTECTED]> wrote:
Hi Pedro,I got to the same conclusion, so I brought the device to www.telecare.dk to a guy at the counter who troubles beliving that it really is not a phone.. very comforting..Oh well, They'll send it to Nokias official repairshop here in DK, so let's see what then happens - and how long time it'll take..Thanks for the help :)----------------------------
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From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Pedro Ayala
Sent: 19. april 2006 09:45
To: maemo-users@maemo.org
Subject: Re: [maemo-users] Display failure :-/I had the same problem as you, and I have a new one right now :-(
You have two options... send the device back to nokia (I did it with my first one), it should be easy but nokia's customer service is like a pain in the ass (sorry to be rude). They will return you the money (no device replacement)
With the second one (yes two devices, two bite the dust) I prefer to use the repair shop, as it is much more easy to me than trying to fight with customer service...
Good luck
On 4/17/06, Igor Stoppa <[EMAIL PROTECTED]> wrote:On Mon, 2006-04-17 at 19:15 +0200, ext Agnoletti, Klaus (DK -
Copenhagen) wrote:
> Hello Igor,
Hi,
>
> Thanks for the help - but that's what I did - they could just give me a phonenummer to an authorized repairshop.. I had the feeling that the person I talked to barely knew that I was NOT talking about a phone..
:-O I suppose it's because of the 7710, which _is_ a phone but has
large touchscreen as well.
But having the device serviced is really the only option you have. So
that's why they couldn't tell you more: there isn't anything else to say
apart from the fact that if the LCD is broken, it has to be replaced.
>
> The persons in here who had the problem, seems to all have send their tablet back to Nokia, so I assumed thats what I have to do too.. but Nokia is a big shop with many adresses :).
>
> Because of the holidays I have not been able to call some of the repairshops, but i'll do that tomorrow... so if that doesn't help me, I have no idea what to do..
It should help ... afaik nobody has complained after following that
procedure.
--
Cheers,
Igor
Igor Stoppa (Nokia M - OSSO / Tampere)
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