* Zbigniew Szalbot <[EMAIL PROTECTED]>:

> > Do you use VERP to send out the mails? If you do that you can see who
> > the culprit is.

> What I do is I open the email headers and look for message ID. Then, based
> on the email date, I grep the appropriate log and find out the .... ok
> never mind, let's behave... ;)

That doesn't help since a message can have multiple recipients in the
AOL.com domain...

> But beware... I recently wrote to two subscribers that we have been sending
> free content to, and as kindly as possible, I wrote that clicking spam
> makes it very difficult for us and other AOL users to send/receive the
> content. I also notified them that I unsubscribed them. As you can imagine,
> I got spam complaint one more time and actually got blocked by that! I had
> to file an AOL whitelist petition again.

Never overestimate the cluefulness of AOL.com users.

-- 
Ralf Hildebrandt (i.A. des IT-Zentrums)         [EMAIL PROTECTED]
Charite - Universitätsmedizin Berlin            Tel.  +49 (0)30-450 570-155
Gemeinsame Einrichtung von FU- und HU-Berlin    Fax.  +49 (0)30-450 570-962
IT-Zentrum Standort CBF                    send no mail to [EMAIL PROTECTED]
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