...I should have clarified: Her key problem seems to be moving from a screen where she used her Moderator password to successfully log in, to the "administrator interface". It asks her for the administrator password.

How is she supposed to manage subscriptions if she can't log in to the administrator interface?

Thanks...

RT

On Tue, 14 Jan 2014, Richard wrote:

Hi Folks,

I have a moderator who's a bit hard to communicate with. She's new to the moderation game. I can't make her an administrator because it would be too risky - she'd likely screw it up because she has no idea what she's doing yet. And, I'm behind a firewall and she's on the outside, and I haven't time to figure out how to get mailman to present all the external names, though she CAN get where she needs to go. Adding to the difficulty is that the list is fully private...

I'm writing because she is so confused over the distinction between admin and moderator. The presumption in mailman seems to be to use administrator everywhere and only references moderator in a few places. ...I looked and didnt' find (maybe I'm blind!) a page that could help a moderator know how to do what they can do. She got logged in once but then was having trouble finding where she gets to subscription rules so she can ban people...

Is there any place I can point her that will help clarify this - I don't have time to babysit her, and I can't see exactly what she's doing nor give it to her because all the system names are different - so I constantly have to translate for her! Help!

Thanks guys n gals,

RT
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