Jo,
What I can’t tell in iCloud (without doing what you did -
removing/replacing the original password) is when you did that did the
old app-specific password(s) disappear. I suspect they did, but don’t
know for sure if that’s so. I found a post in [Apple Community
discussions](https://discussions.apple.com/thread/252417570) that a user
says that it is so. So based on your experience and theirs, I would
agree with you.
It sounds like you have now created a new app-specific password, it’s
the only one there and it exists and you have named it. So, that should
be it. The thing is the **ONLY** place to see/confirm it is on the
iCloud.com web site.
You won’t see it in the Mac (System Settings) or iPhone settings. So I
believe you are correct that any previous settings were cleared as a
result of your password change. If you care to complain about that
possible issue, the place to go is Apple Support.
And you should of course make note of it. Why? Because in MM(MailMate)
it won’t be visible either (security) even though it can be copied as
a setting to use if migrating to another machine in the future.
By the continue on your device(s) message in iCloud it’s telling you
to use the device needed and the application on that device for that
password. Doesn’t sound like you did anything wrong so far. So let’s
look at MM, where of course you’ve already entered the new
*app-specific password* appropriately.
Going to MM… The menu Edit IMAP setting should indicate whether that
password is now working for you there. In MM you input that
*app-specific* password **INSTEAD** of the regular iCloud account
password for MM’s IMAP Server and SMTP Server. Have you tried that?
Sometimes if MM has trouble it will pop up the warning screen for the
password to enter. You can enter it there or in Edit IMAP settings.
Within MM’s edit IMAP settings, don’t forget to Apply your changes.
How to check in MM that all is well? Click the edit subscriptions button
to see if the screen populates with the server mailboxes showing (tells
you that MM is communicating with the iCloud server). If it is, then all
your mail should be showing up. Please confirm.
Respectfully,
Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com
On 13 Aug 2023, at 21:42, Jo wrote:
OK, this is what happens. I go to icloud.com and sign in. That all
works fine with my new password (this is on my macbook). I click on
App Specific Passwords and it tells me I have none (I know I have
created at least one in the past, not sure if it was for MM or not, I
forget). So I click on the button that says 'generate an app specific
password.' I name this 'mailmate.' That takes me to the message 'C,
ontinue on one of your devices
On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac
go to System Preferences or System Settings > Apple ID.'
OK, so I go to my phone, to settings/apple ID. There's nothing there
that seems to be encouraging me to continue. 2 factor ID is on. I look
under Password & Security, nothing about app specific passwords there.
Can't find anything anywhere that appears to help.
I go back to the macbook and hit the ok button underneath the previous
instructions to continue on another device, but nothing happens there
either. It just takes me back to the beginning.
what am I doiing wrong??
(to be clear, this was all working just fine before I changed my apple
ID password a few days ago - I was receiving my icloud mail via MM no
problem - and yes I've updated the password in the IMAP account
settings with the new apple ID password)
On 13 Aug 2023, at 18:10, Henry Seiden wrote:
Jo,
You create an app specific password in iCloud.com. However, you need
to enable two-factor first. Then you can create the app-specific
password there. Maybe that’s why things are different with the
changes you made?
Here’s an [Apple Support document on implementing app-specific
passwords](https://support.apple.com/en-us/HT204397).
I label my own app-specific passwords with the apps they are used
with for clarity in iCloud.com and in my local password
manager(mSecure).
All version of MailMate have no problem using the third party
passwords once updated in iCloud. If you changed your base password
in iCloud that is the first place to look to confirm its settings are
still in place. Usually they stay put, I have not seen them change
for this reason, but recommend that you check your iCloud.
On 13 Aug 2023, at 19:55, Jo wrote:
My error message suggests I might need an app specific password
which I vaguely remember doing before, but I can't seem to create
one._______________________________________________
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Jo
Children seldom misquote you. In fact, they usually repeat word for
word what you shouldn't have said.
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