If it has been the case this long, pretty sure Benny, the developer has known 
about it as has M$ (Microsoft). As to why they each made that conscious 
decision is up to the respective developers, I’m betting it was a conscious one 
on each of them. Mailmate shouldn’t be responsible for unique non-standard 
server’s, that’s a slippery slope in my opinion.

It is easily avoidable on the users’ end, regardless.

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com

On 3 Mar 2026, at 11:21, aisrael wrote:

> I am not sure if it helps, but I found this message from 2022 (however it 
> seems the raw headers of the pairs of mails were different in the reported 
> case, which may not be your case)  :
>
> This is a known issue: Mailmate moves the message from Drafts to Sent after 
> you send it (that's the one with few headers), and then Exchange "helpfully" 
> puts a copy of all outgoing mail into Sent as well. I have simply made a 
> smart "In/Out" mailbox to show me messages where "From is not me" or 
> "Received does not exist", which hides all of the Exchange copies.
>
> Alain
>
> On 3 Mar 2026, at 16:48, Jeff Bullard via mailmate wrote:
>
>> I appreciate the response and that this is a cosmetic issue and not an 
>> operational problem. Even so, I think the developer should be able and 
>> willing to investigate and fix this, especially since the duplicates do not 
>> appear within any other email client I have on my computer (Apple Mail, 
>> Outlook, and Airmail).  It those apps all figured it out, why not MailMate? 
>> Just saying it “is a known issue and can be ignored” is not a very helpful 
>> response for those of us who are experiencing it, especially since (a) 
>> Exchange is an extremely common mail server and (b) some of us did pay at 
>> least a small amount for MailMate.
>>
>> Jeffrey W Bullard PhD | FACerS | FWAS
>> Department of Materials Science and Engineering
>> Zachry Department of Civil and Environmental Engineering
>> Texas A&M University
>> 3136 TAMU
>> College Station, Texas 77843
>>
>> On 3 Mar 2026, at 9:37, Robert Brenstein wrote:
>>
>>> This is a known issue and it has been discussed on this list a number of 
>>> times. As far as I remember, the duplication is caused by Exchange server 
>>> due to the way it handles sending mail. You can just ignore this 
>>> duplication. Mail was sent only once. If you search past posts in the list, 
>>> you may find how others go about this.
>>>
>>> On 3 Mar 2026, at 14:45, Luís Trevisan wrote:
>>>
>>>> Hi all,
>>>>
>>>> I'm experiencing duplicate messages in my Sent Items folder in Microsoft 
>>>> 365 / Exchange account.
>>>>
>>>> Setup details:
>>>> - Account type: Exchange / Outlook.com (Microsoft 365 corporate)
>>>> - The duplicates appear exclusively in the Sent Items folder
>>>> - The duplicate messages are identical
>>>> - No other folders are affected
>>>>
>>>> Has anyone experienced this with an Exchange account and found a reliable 
>>>> fix?
>>>>
>>>> Thank you in advance.
>>>> Luís
>>
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