Does anyone have any suggestions about how to get their attention and
fix their problem?
I'd be happy to replace their lame spam filtering with mine. :)
On 09/03/15 10:37, Michael Wise wrote:
When you get LCA involved, or even mention them, things grind to a
complete halt.
Aloha,
Michael.
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------------------------------------------------------------------------
From: Marc Perkel <mailto:supp...@junkemailfilter.com>
Sent: 9/3/2015 10:25 AM
To: mailop@mailop.org <mailto:mailop@mailop.org>
Subject: Re: [mailop] Hotmail/Microsoft/Outlook - getting their attention
I've had some luck before doing extreme things to get their attention.
And keep in mind this suggestion is aimed to get their attention.
Lawyers for big corps are generally smart and if someone points out to
them an issue they can often deal with it before it becomes a lawsuit.
Same it true of negative publicity. Sales teams can often bring pressure
to tech staff if the product isn't working and getting bad press.
Yes - ISPs are immune unless they are deliberately doing things that
would be in the class of "unfair competition" to drive other companies
out of business. (i.e. Netscape). So actually winning a suit would be
against the odds. Getting their attention to fix it - somewhat more
likely. And all that costs is an hour of my time and a stamp.
On 09/03/15 10:07, Anne Mitchell wrote:
>> And as someone who's job it is to stop spam, do you really want a
lawsuit to find that a mail service has to accept mail from someone else?
> Not to mention that Federal law specifically exempts ISPs from any
liability for acceptance/delivery decisions they make. Federal law
specifically states that ISPs can refuse your email for any reason, or
no reason at all.
>
> Anne
>
> Anne P. Mitchell,
> Attorney at Law
> CEO/President
> ISIPP SuretyMail Email Reputation, Accreditation & Certification
> Your mail system + SuretyMail accreditation = delivered to their inbox!
> Figure Out if It's Worth It:
https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fwww.isipp.com%2ffree-tools%2froi-calculator%2f&data=01%7c01%7cmichael.wise%40microsoft.com%7c93fad3f60c784b14c55d08d2b484afae%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=qT2me0029ndJmtSIFCYvEpmpqCIKy4GsqQsYG5ZtMCQ%3d
>
https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fwww.SuretyMail.com%2f&data=01%7c01%7cmichael.wise%40microsoft.com%7c93fad3f60c784b14c55d08d2b484afae%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=Ja1qpl4qhqMD7%2f73EBwvitAZgu8FVRaV%2f6pxPpqdc0o%3d
>
https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fwww.SuretyMail.eu%2f&data=01%7c01%7cmichael.wise%40microsoft.com%7c93fad3f60c784b14c55d08d2b484afae%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=WECDwFk9k2Mp0GDfjJj2Rlly0b8irwI1xarY%2bDiEqk0%3d
>
> Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam
law)
> Member, California Bar Cyberspace Law Committee
> Member, Colorado Cybersecurity Consortium
> Ret. Professor of Law, Lincoln Law School of San Jose
> 303-731-2121 | amitch...@isipp.com | @AnnePMitchell
> Facebook/AnnePMitchell | LinkedIn/in/annemitchell
>
>
>
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>
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