Why don't we take this to the next level then and hide it behind a 1x1 pixel and triple the level of tier-1 scripted support, after making it available only via IVR with average 15 minutes wait?
let's weed out the weak-willed, because what this industry definitely needs is more distrust and lack of communication between senders and receivers, all in the (sometimes ludicrous excuse) name of spam fighting. even if mailop doesn't actually resolve my issues (and for the most part it has), it does have the special property of making you feel that somebody cares about your email. from the perspective of a sender trying to keep sane, that means a lot. On Tue, Sep 15, 2015 at 1:02 AM, Michael Wise <michael.w...@microsoft.com> wrote: > > Or people who are in a desperate hurry... > Both of which intersect on the Ven Diagram of a great many Mail Admins. > > Aloha, > Michael. > -- > Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been > Processed." | Got the Junk Mail Reporting Tool ? > > -----Original Message----- > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Steve Atkins > Sent: Monday, September 14, 2015 2:54 PM > To: mailop@mailop.org > Subject: Re: [mailop] Hotmail/Microsoft Contact Available? > > > > On Sep 14, 2015, at 2:33 PM, Michael Wise <michael.w...@microsoft.com> > wrote: > > > > It’s on my bucket list…. > > OTOH, it's a reasonably effective method of filtering out people who refuse > to read documentation. > > Cheers, > Steve > > > > > Aloha, > > Michael. > > -- > > Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has > Been Processed." | Got the Junk Mail Reporting Tool ? > > > > From: Gil Bahat [mailto:g...@magisto.com] > > Sent: Monday, September 14, 2015 2:29 PM > > To: Michael Wise <michael.w...@microsoft.com> > > Cc: mailop@mailop.org > > Subject: Re: [mailop] Hotmail/Microsoft Contact Available? > > > > That brings up a very good point: can anyone make this link at least > mildly more prominent than a 'here' anchor in the middle of a large body of > text under an unassuming header? > > > > Almost makes you feel unwanted. > > > > On Sep 15, 2015 12:16 AM, "Michael Wise" <michael.w...@microsoft.com> > wrote: > > If it has anything to do with Hotmail, this is the wrong advice. > > If it’s specific to Hotmail or > https://na01.safelinks.protection.outlook.com/?url=Outlook.com&data=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=4ox8ZI%2b0mYIO4Es8bnHhxfbHC6U97qIhx2kk3V2zBcE%3d > email addresses and such like… > > > > > https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmail.live.com%2fmail%2ftroubleshooting.aspx&data=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=ZS3Sx%2bO3rHf81xgujzkgyCsBR66S8s9nAm67jjFqPlw%3d > > > > In particular, *THIS* bit: > > > > <image001.png> > > > > Sooner or later, your discussions will end there, and the ticketing will > begin. > > There is *NO* way around it; Microsoft Legal has been very clear on the > matter. > > > > Aloha, > > Michael. > > -- > > Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has > Been Processed." | Got the Junk Mail Reporting Tool ? > > > > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Matthew > Black > > Sent: Monday, September 14, 2015 1:45 PM > > To: Brian Curry <bcu...@merkleinc.com>; mailop@mailop.org > > Subject: Re: [mailop] Hotmail/Microsoft Contact Available? > > > > Are you a mail producer or a Microsoft Office365 / Exchange Online > Protection customer? If so, call your normal support channels. If not, ask > a few of your select customers to complain to Microsoft. I am one of those > Microsoft customers that has experienced a number of so called “white hat” > e-mail marketing companies that let many of their customers send UCE > despite a zero-tolerance policy. > > > > matthew black > > california state university, long beach > > > > > > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Brian Curry > > Sent: Thursday, September 03, 2015 7:25 AM > > To: mailop@mailop.org > > Subject: [mailop] Hotmail/Microsoft Contact Available? > > > > Is anyone from Microsoft/Hotmail able to help me with a delivery issue > that has been lingering for months? > > > > Long story short, I have been going in loops with the normal Hotmail > support process for months and cannot seem to get a useful answer. IP > address in question has pulled way back on engagement and I have tested the > email content outside of the normal IP address and can get it to deliver > just fine. > > > > Any help is much appreciated, can contact me off list for me private > details. > > > > > > Brian Curry > > Manager of Deliverability, Digital Messaging > > Merkle Inc. > > Phone: 720.836.2150 > > bcu...@merkleinc.com > > > > This email and any attachments transmitted with it are intended for use > by the intended recipient(s) only. If you have received this email in > error, please notify the sender immediately and then delete it. If you are > not the intended recipient, you must not keep, use, disclose, copy or > distribute this email without the author’s prior permission. We take > precautions to minimize the risk of transmitting software viruses, but we > advise you to perform your own virus checks on any attachment to this > message. We cannot accept liability for any loss or damage caused by > software viruses. The information contained in this communication may be > confidential and may be subject to the attorney-client privilege. > > > > > > _______________________________________________ > > mailop mailing list > > mailop@mailop.org > > > https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fchilli.nosignal.org%2fmailman%2flistinfo%2fmailop&data=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=94YBhZMtr6XYjp2F5mScXVk1y7onBnA1rPuivBvAyEk%3d > > > > _______________________________________________ > > mailop mailing list > > mailop@mailop.org > > > https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fchilli.nosignal.org%2fmailman%2flistinfo%2fmailop&data=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=94YBhZMtr6XYjp2F5mScXVk1y7onBnA1rPuivBvAyEk%3d > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > > https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fchilli.nosignal.org%2fmailman%2flistinfo%2fmailop%0a&data=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=A114SUh3zsAHtgiFX8ktKEOi6LEQegwy7e5KZyURzLE%3d > _______________________________________________ > mailop mailing list > mailop@mailop.org > http://chilli.nosignal.org/mailman/listinfo/mailop >
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