Hi John,

>From what I have been able to determine (and that's on the basis that what
I deem spam is the same as customers marking it as spam) is as follows:

Actual Spam: 30%
Legitimate Emails: 50%
Unsure: 20%

As an example a customer on one of our shared hosting servers is forwarding
email from his domain to an account at Hotmail, which then is marked as
spam sometimes.
The contents of the emails we receive from JMRP suggests that it's not spam
at all.

We do run ALL of our shared web hosting infrastructure through an anti-spam
cluster to help weed out the junk, but no system is perfect.

In reality I would love nothing more then to disable forwarding
functionality from our side, but since almost every other host appears to
offers that type of system we may potentially shoot ourselves in the foot
by doing so.

On another note, perhaps what is needed for systems that forward is an
actual confirmation from the destination of the forwarder before it's
go-live to say they agree to accept forwarded email from the email address
x...@yyyy.com

It won't do much to stop legitimate spam being forwarded through to them
from anybody abusing it, but at least you would then be able to rule out
somebody malicious setting up forwarders to different addresses just to get
either the account holder or the web host in trouble.

Cheers.

Craig Marchant | VentraIP Australia

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