If it's Hotmail, it's almost certainly an IP specific issue. Open a ticket....

Aloha,
Michael.
--
Sent from my Windows Phone
________________________________
From: Gilles Chehade<mailto:gil...@poolp.org>
Sent: ‎9/‎21/‎2016 6:31 AM
To: Michael Wise<mailto:michael.w...@microsoft.com>
Cc: Steve Atkins<mailto:st...@blighty.com>; mailop<mailto:mailop@mailop.org>
Subject: Re: [mailop] anyone from Microsoft around ?

On Wed, Sep 21, 2016 at 01:16:47PM +0000, Michael Wise via mailop wrote:
>
> The headers in particular.

sent in another mail to the thread the two pastebins

> And is this to Hotmail, et al or Office365?
>

only complaints i've received where about hotmail and this is where I
reproduce the issue with other members of my community right now.

I honestly have no idea about Office365 :/



> Aloha,
> Michael.
> --
> Sent from my Windows Phone
> ________________________________
> From: Steve Atkins<mailto:st...@blighty.com>
> Sent: ?9/?21/?2016 5:56 AM
> To: mailop<mailto:mailop@mailop.org>
> Subject: Re: [mailop] anyone from Microsoft around ?
>
>
> > On Sep 21, 2016, at 4:02 AM, Gilles Chehade <gil...@poolp.org> wrote:
> >
> >
> > I'm wondering if there is something wrong in the format of our headers
> > and if this could affect users of our software disregarding the kind
> > of mails they send with it. I've been tackling this for hours before
> > contacting the mailing list.
> >
> > Any help would be greatly appreciated, I'm running out of ideas :-)
>
> Sharing a sample of those headers on a paste site (and maybe
> a protocol level trace of a failing transaction) might get you some
> feedback on whether anything looks off about them.
>
> Cheers,
>   Steve
>
>
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--
Gilles Chehade

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