Replied off-list Malcolm Staudinger, SSCP Lead Infosec Analyst Enterprise Information Security Operations EarthLink<http://www.earthlink.com/> E: mstaudin...@elnk.com [http://www.earthlink.net/img/com/email_logo_sm.png]
From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Luke Martinez via mailop Sent: Tuesday, January 17, 2017 3:47 PM To: mailop <mailop@mailop.org> Subject: [mailop] Earthlink FBL issue. Has anyone else had trouble receiving ARF messages from earthlink.net<http://earthlink.net>? We have all of our IPs submitted via the normal channel <https://support.earthlink.net/articles/customer-service/collection-of-best-practices-for-email-senders-on-the-earthlink-network.php> but we aren't receiving the ARF messages. I've verified the spam reporting address is correct, we are sending a ton of mail to earthlink.net<http://earthlink.net> recipients, but no spam reports. Not sure if there is a good escalation path for this kind of thing or if anyone else has experienced this. If there is anyone from Earthlink on the list, here is the ID from the last request we made to update the FBL config: INC000000469862 -- [Image removed by sender.] Luke Martinez Team Lead | Email Delivery 520.400.5693
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