Ignoring the misunderstanding about unsubscribing people who complain via feedback loops, the one actual issue that comes to mind here is -- are you actually passing the email address through in the URL as plain text? That's a no-no. That would potentially get blocked by multiple ISPs. And weird stuff can happen -- web pages that cache email content can end up holding that email address and exposing it to search engines and scrapers. What you and your ESP should be doing is encrypting the email address in the URL so that it has no value to anyone except the recipient -- so that there's no way to scrape the email address, and no way to unsubscribe some other person by URL hacking.
It's actually somewhat common for ISPs to redact the recipient address in email headers or even email copy. Really, your unsub or feedback tracing link should not be containing email addresses in plain text. Even if you disagree, keep in mind that the redacting was probably mandated by the ISP's legal department and you aren't likely to have much recourse to convince them to change how they do things. In short, you gotta get on the bus and do it their way. Regards, Al Iverson -- Al Iverson www.aliverson.com (312)725-0130 _______________________________________________ mailop mailing list [email protected] https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
