Last time I shot something to it, response was almost a full week. -----Original message----- From:Scott Mutter via mailop <mailop@mailop.org> Sent:Tue 02-11-2020 11:06 am Subject:Re: [mailop] AT&T Block - abuse_...@abuse-att.net still valid? To:mailop@mailop.org; * On Tue, Feb 11 11:19AM Ken O'Driscoll via mailop <mailop@mailop.org> said : > On Tue, 2020-02-11 at 10:50 -0500, Scott Mutter via mailop wrote: > > I suppose it's possible that AT&T is just inundated with abuse > > requests - but maybe there is a better way to weed out the valid > > requests from the invalid requests. > > > > If abuse_...@abuse-att.net is no longer valid, then perhaps the > > rejection notice needs to be updated. > > It's still valid and they do respond. But as you correctly surmise, > they are very busy answering tickets from non-customers so patience is > required. I'd typically give a request at least a week before poking > them again. > > Ken.
Well... I guess my thought is, if it takes them a week to weed through all of their requests... maybe there's a better way to optimize this? Or maybe they need more personnel manning these positions? Your statement is certainly valid, and I don't mean to sound whiny. But it is also frustrating when providers (usually large providers, like AT&T) appear to block an IP for... no apparent reason. The IP is clean on all blacklists and SenderScore is 99. If there were other factors in play I'd be more apt to understand and investigate who is sending out spam on this server. But it's just AT&T blocking it. _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
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