I know this will come as a complete and absolute shock to most everyone here.
It's been 15 days since I originally posted this on this list. I was told to wait about a week to let them "weed" out all of the clutter AT&T likely gets from this abuse address... so I waited 2 weeks. The shocking part... it's still blocked. And I haven't received a peep from AT&T other than the canned response I got on February 10th (16 days ago). So basically all I've done is wasted 16 days waiting for a response or resolution. And yet people wonder why I have zero faith in the way any of these "big" mail providers address disputes to their clandestine blacklisting and blocking process. Am I suppose to wait another decade or two for a response or resolution from AT&T regarding this? For what it's worth - the IP address in this particular case is 192.158.224.5 - I would very much love for someone to tell me what is wrong with this IP address and why AT&T is blacklisting it. What services do you all recommend to go to to check the reputation of a mail server's IP address? I've been using Senderscore, Senderbase, Proofpoint, Symantec, Spamhaus, Spamcop - this IP address comes up clean at all of those places - but I guess those aren't good sources to double check with? I'm open to suggestions on how I'm suppose to handle this and what I need to do to resolve this. Apparently checking the IP's reputation at those sites isn't good enough. And apparently sending an email to abuse_...@abuse-att.net is not good enough. On Tue, Feb 11, 2020 at 9:50 AM Scott Mutter via mailop <mailop@mailop.org> wrote: > Anybody from AT&T able to check a couple of abuse tickets for me? > > AT&T is blocking one of our servers, I sent messages on February 8th and > February 10th to abuse_...@abuse-att.net but have not heard anything back > - other than the canned response - and the IP is still blocked. > > The rejection notice says to email abuse_...@abuse-att.net but I'm not > sure if that is still valid. > > Ticket numbers are: > > 020820-180048-39537-00 > 021020-164333-46154-00 > > I suppose it's possible that AT&T is just inundated with abuse requests - > but maybe there is a better way to weed out the valid requests from the > invalid requests. > > If abuse_...@abuse-att.net is no longer valid, then perhaps the rejection > notice needs to be updated. > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >
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