Hi Michael, It is clear, but what must we do when the front door is closed too? I used the Support Funnel but didn't get any responses, not even the first response from the robot giving me the SRX#. It is not a spam classification issue, I have checked the postfix logs and found no email coming from @css.one.microsoft.com. Same problem to add an IP to the SNDS program : the status remains "pending initial verification" (since Friday) because Microsoft doesn't send the validation email. Important detail: all these problems occur with IPs beginning with 212.83, which suddenly all got blocked overnight.
Thanks. Franck Schwartz OXEMIS De : mailop [mailto:mailop-boun...@mailop.org] De la part de Michael Wise via mailop Envoyé : vendredi 5 juin 2020 23:45 À : mailop@mailop.org Objet : Re: [mailop] [EXTERNAL] Re: Attention Michael Wise - need your assistance For OLC, aka "Hotmail" issues... You know the answer to that, Al: No. Now if something is broken with the process, like no follow-up with the automatic mitigation, or if it's an issue with Office365, I can see what I can do, but for, "Why can't my IP be unblocked for sending to Hotmail" ... NO. I get spanked for it. So no, for those sorts of issues, no, I am not an escalation point. There is *NO* escalation point outside of the Support Funnel, which if one has an SRX# already, one is already in. I can't handle escalations for a service that has half a billion customers, sorry. Not happening. Doesn't scale. There is no secret back door person who can unblock stuff. And if one attempts to appeal to Senior Leadership … we may just get a request to block the petitioner at the edge. There is no, “Appealing Unto Caesar”. Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your Spam Specimen Has Been Processed." Open a ticket for Hotmail<http://go.microsoft.com/fwlink/?LinkID=614866> ? -----Original Message----- From: mailop <mailop-boun...@mailop.org> On Behalf Of Al Iverson via mailop Sent: Friday, June 5, 2020 2:20 PM To: mailop <mailop@mailop.org> Subject: [EXTERNAL] Re: [mailop] Attention Michael Wise - need your assistance Hey Michael, Are you an escalation point for Microsoft issues? Is Mailop? On Fri, Jun 5, 2020 at 3:58 PM Rauf Guliyev via mailop <mailop@mailop.org<mailto:mailop@mailop.org>> wrote: > > Hey Michael, > > I haven't gotten any response from you either (did my emails end up in the > Spam folder? ;-) and there is nothing with the cases I have submitted either > (SR1500907063 and SR1501411372). I'd appreciate a response. > > Thanks, > Rauf > > On Fri, Jun 5, 2020 at 1:42 PM Marc Goldman via mailop > <mailop@mailop.org<mailto:mailop@mailop.org>> wrote: >> >> Hi Michael, >> >> I sent you an email the other day (that may have been overlooked) >> >> Have a case (SRX1502275554ID) that I asked you to check on for me that was >> denied mitigation even though we just took over this 1 IP a week ago. >> >> You can contact me off list for anything you need. >> >> Thanks! >> >> Marc Goldman >> >> _______________________________________________ >> mailop mailing list >> mailop@mailop.org<mailto:mailop@mailop.org> >> https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchi >> lli.nosignal.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fmailop&data=02% >> 7C01%7Cmichael.wise%40microsoft.com%7C6e1b6be42d0e4b6d3cd708d80996a9b >> 4%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637269889983169342& >> ;sdata=U2g2RpeOsMYj2HYPbeiBPe6BNt%2BzQIyafUSHNYLaQHo%3D&reserved= >> 0 > > _______________________________________________ > mailop mailing list > mailop@mailop.org<mailto:mailop@mailop.org> > https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchil > li.nosignal.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fmailop&data=02%7C > 01%7Cmichael.wise%40microsoft.com%7C6e1b6be42d0e4b6d3cd708d80996a9b4%7 > C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637269889983169342&sda > ta=U2g2RpeOsMYj2HYPbeiBPe6BNt%2BzQIyafUSHNYLaQHo%3D&reserved=0 -- Al Iverson // Wombatmail // Chicago Song a day! https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wombatmail.com%2F&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6e1b6be42d0e4b6d3cd708d80996a9b4%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637269889983169342&sdata=2G0X5pEAhqgQwHFRlFIwbK0utpnIE89Lt2AV4I0%2Bdzs%3D&reserved=0 Deliverability! https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fspamresource.com%2F&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6e1b6be42d0e4b6d3cd708d80996a9b4%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637269889983169342&sdata=Iu%2Fpy3uZzW%2F2xTBOsvbCjQtM7QI41Hk7cqLXbYJQ%2Bog%3D&reserved=0 And DNS Tools too! https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fxnnd.com%2F&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6e1b6be42d0e4b6d3cd708d80996a9b4%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637269889983169342&sdata=QamPS5ZXRqFrfzXbwKdYwEhVNZtZ2Y%2FC%2BjzDxG1PNIc%3D&reserved=0 _______________________________________________ mailop mailing list mailop@mailop.org<mailto:mailop@mailop.org> https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fchilli.nosignal.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fmailop&data=02%7C01%7Cmichael.wise%40microsoft.com%7C6e1b6be42d0e4b6d3cd708d80996a9b4%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637269889983169342&sdata=U2g2RpeOsMYj2HYPbeiBPe6BNt%2BzQIyafUSHNYLaQHo%3D&reserved=0
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