Have you tried asking *them* about their thought process? They are probably better prepared to explain them than some random people on the internet... But I would not rule out the possibility that they can't explain what's been going on in their heads.

Cheers,
Hans-Martin

Am 30. April 2021 16:55:45 schrieb Chris Kolbenschlag via mailop <mailop@mailop.org>:
I got an email from a small receiver that they are blocking one of our /24s because of spam. I looked up the email address they referenced and found the contact signed up on their website 2 years ago, has a 41% open rate, a 17% click rate and has made thousands of dollars in purchases and now they block the /24.
Any idea the thought process here?
Chris K
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