Hi, I am looking for an eBay operational contact of some sort who can
help with the following.
There is at least one feedback form on the ebay site which appears to
send feedback to an internal ebay team via e-mail. The form prompts the
user for "please provide your e-mail address so we can contact you about
your feedback". That e-mail address is then used as the From: header in
the resulting backend e-mail... but the destination distribution list is
closed to known senders only. As a result, the feedback e-mail bounces
back to the originating user via e-mail (even though it was written via
web form). The DL that I have encountered this for is
DL-eBay-SH-Performance but I have a feeling this issue probably applies
to many others, based on how specifically that DL is named for the one
web form we encountered.
I suppose this additionally is an avenue by which eBay is generating
backscatter from their own web system via their own e-mail system, it is
unclear if all of the forms are behind authentication or not. The forms
do not seem to make use of the authenticated user's known e-mail
address, so any address can be entered.
Thanks,
Ryan
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