It appears multiple senders are experiencing this. Resubmitting the ticket for
the same IP resulted in the same response. Replying to this message is ignored.
Other tickets / IPs are handled 'properly'. This seems to be isolated to
particular IPs, which are no different in quality / volume compared to others,
which are responded to as expected.
Microsoft: sample ticket numbers: 7024382881, 7024452394.
On Tuesday, September 26, 2023 at 02:18:05 PM EDT, Jyri J. Virkki via
mailop <mailop@mailop.org> wrote:
A couple times every year Microsoft (at least for hotmail and msn
recipients) keeps re-adding my IP to their blocklist for no reason.
Normally this has been relatively painless, I have used the form at
https://olcsupport.office.com/
to report the problem and it always gets fixed within a day so no
biggie.
Last week and into this week the above form seems to have stopped
working. I can submit the info, but I quickly get an autoresponder
email back saying they are experiencing technical difficulties (see
text quoted below). This has been going for two weeks now so does not
appear to be a temporary glitch.
Anyone know of an alternate way to report the problem or have any
insight on whether this "technical difficulty" will be fixed?
Thanks!
Thanks for your patience, we are currently experiencing technical
difficulties and our engineers are working to resolve the issue at the
earliest.
Thanks again,
Outlook.com Deliverability Support
Your service request number is 7024633717 if you need it.
--
Jyri J. Virkki - Santa Cruz, CA
--
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