I appear to have opened a can of worms here, for which I apologize ...

Appreciate everyone's thoughts, and yeah -- it's free, so I'm not expecting much.

I think the most irritating aspect of all this, is that I KNOW there is a working Recovery Account tied to the e-mail address we're trying to get into, but Google refuses to use it for whatever reason.

I get it -- the phone number no longer exists -- but then what's the point of them allowing one to add an apparently useless Recovery e-mail Account?


On 8/27/24 19:00, Colin Johnston via mailop wrote:
It should 2fa if logged into a android tablet or android phone, as well as sms

On Tue, 27 Aug 2024, 17:58 Michelle Sullivan, <miche...@sorbs.net <mailto:miche...@sorbs.net>> wrote:

    I don’t have an android phone..  I have a tablet which I’d have to
    check to see if it has a sim slot…(3am here). However you’re saying
    if I connect via another random/unconnected number it’s going to 2FA
    to that instead of the one in the account?  (If so that would be
    even more brain dead…!)

    Michelle Sullivan
    http://www.mhix.org/ <http://www.mhix.org/>
    If we don't find a way out of this soon, I'm gonna lose it. Lose
    it... It means go crazy, nuts, insane, bonzo, no longer in
    possession of ones faculties, three fries short of a Happy Meal, wacko!

    On 28 Aug 2024, at 02:02, Colin Johnston <col...@mx5.org.uk
    <mailto:col...@mx5.org.uk>> wrote:

    
    Have you tried an normal android phone without a sim as Google
    should send the 2fa to that as well as sms ?

    Colin

    On Tue, 27 Aug 2024, 17:39 Michelle Sullivan via mailop,
    <mailop@mailop.org <mailto:mailop@mailop.org>> wrote:

        You make valid and invalid points…. The trouble is I suspect
        wires are crossed.  Unless I also got the wrong end of the
stick the OP has a Gmail account they are unable to access. So you get what you pay for is valid.  My account was for and
        only for the purchase of an App through Google’s version of
        Apple’s App Store (Google Play?).. which means they were paid
        all be it a small amount.  The account uses my email address
        at my email domain that has had no break in registration since
        the account creation.  The 2FA was forced on the account and
        it refuses to use the email address as part of the 2FA instead
        reverting to using an SMS to a defunct (and undeliverable)
        Australian mobile telephone number.  Therefore I believe my
        original comment stands…and Google were paid for me having
        that account further I had no choice in creating that account
        because I would not have created it being given the option to
        avoid Google in the first place.

        As for GSuite… can-o-worms/flack…. Why would I pay for a
        GSuite account/setup to get support for an account that was
        used to download and pay for a non Google App from their “App
        Store”…?

        Michelle Sullivan
        http://www.mhix.org/ <http://www.mhix.org/>
        If we don't find a way out of this soon, I'm gonna lose it.
        Lose it... It means go crazy, nuts, insane, bonzo, no longer
        in possession of ones faculties, three fries short of a Happy
        Meal, wacko!

        On 28 Aug 2024, at 00:21, Aaron C. de Bruyn
        <aa...@heyaaron.com <mailto:aa...@heyaaron.com>> wrote:

        
        There's life at Google.  Just pay for GSuite.

        I'm not sure if you can run into the same issue if you have
        one (and only one) GSuite administrator (we always have at
        least 3), but their support is responsive for paid customers.

        I'll pull the pin on this grenade and take the flack, but if
        you aren't paying, why would you expect support?  And if you
        don't expect support, why would you do *anything* even
        remotely important or rely on this free and unsupported
        service you are using?

        -A

        On Tue, Aug 27, 2024 at 7:43 AM Michelle Sullivan via mailop
        <mailop@mailop.org <mailto:mailop@mailop.org>> wrote:

            You assume wrongly.

            I gave up 5 years ago…. I have not seen any sign of
            improvement since… only further decline.

            If there is life at Google that can help I’m listening
            and will stand corrected, however as I have asked more
            than one time over the last 7 years in other places as
            well. I expect more of the same and your assumption that
            I am asking for help is misplaced at best.

            Michelle Sullivan
            http://www.mhix.org/ <http://www.mhix.org/>
            If we don't find a way out of this soon, I'm gonna lose
            it. Lose it... It means go crazy, nuts, insane, bonzo, no
            longer in possession of ones faculties, three fries short
            of a Happy Meal, wacko!

            On 27 Aug 2024, at 23:36, Marcel Becker via mailop
            <mailop@mailop.org <mailto:mailop@mailop.org>> wrote:

            
            On Tue, Aug 27, 2024 at 5:03 AM Michelle Sullivan via
            mailop <mailop@mailop.org <mailto:mailop@mailop.org>> wrote:

                My current theory is Google accounts are the latest
                in a long line of abandonware
                it seems to be run by armatures and marketing people
now…
                From a personal perspective, if it does all go boom,
                the loss of the spam farm called G-“we’re too big to
                block”-mail will be a blessing on the world.


            You started with a somewhat legit case and question,
            seeking help -- and then you took a sharp and wrong
            turn, making odd assumptions and alienating the very
            people you wanted help from.

            Good luck.

            -- Marcel






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