Paul, We have another instance of Mantis running in a different alias, .html files are served up no problem from the directory in question. But all of those give blank returns...
Kindest regards. David B. Hostetler JETS Systems Administrator MEI Technologies, Inc. @ NASA Johnson Space Center Office: 281.483.1495 Cell: 832.205.1585 Confidentiality Notice: The contents of this e-mail are confidential to the addressee and are intended solely for the recipients use. If you are not the addressee, you have received this e-mail in error. Any disclosure, copying, distribution or action taken in reliance on it is prohibited and may be unlawful. Please note that any opinions expressed in this e-mail are those of the author personally and not MEI Technology, nor the National Aeronautics and Space Administration (NASA), who do not accept responsibility for the contents of the message. -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Friday, April 24, 2009 8:10 AM To: [email protected] Subject: mantisbt-help Digest, Vol 34, Issue 13 Send mantisbt-help mailing list submissions to [email protected] To subscribe or unsubscribe via the World Wide Web, visit https://lists.sourceforge.net/lists/listinfo/mantisbt-help or, via email, send a message with subject or body 'help' to [email protected] You can reach the person managing the list at [email protected] When replying, please edit your Subject line so it is more specific than "Re: Contents of mantisbt-help digest..." Today's Topics: 1. Mantis BT installation presents blank screen. Anyone? (Hostetler, David B. (JSC-IT)[MEI TECHNOLOGIES INC]) 2. Re: Mantis BT installation presents blank screen. Anyone? (Paul Richards) 3. Re: Stack Overflow error on any Platform/OS information (Paul Richards) 4. Re: Merging mantis databases.. down the line. (Jon Hardcastle) ---------------------------------------------------------------------- Message: 1 Date: Thu, 23 Apr 2009 13:18:40 -0500 From: "Hostetler, David B. (JSC-IT)[MEI TECHNOLOGIES INC]" <[email protected]> Subject: [mantisbt-help] Mantis BT installation presents blank screen. Anyone? To: "[email protected]" <[email protected]> Message-ID: <24306d80fee790458cb9b547f8ff8b2737dfc34...@ndjsscc03.ndc.nasa.gov> Content-Type: text/plain; charset="us-ascii" In my prior post about this subject I had posted... "Stepping through the installation steps as published in http://www.mantisbt.org/manual/manual.installation.php goes reasonably smoothly. I untarred the package, and performed a chown -R user:user for the MantisDirectory for the user that runs the app. (There is an existing instance in another directory alias, long story...) I get to the point where we are post database configuration. Since there is another instance using the database name bugtracker, we named this one BugSmasher. I click the link to log in and set up accounts and projects which brings me to... https://Servername/MantisDirectory/manage_proj_create_page.php Which serves up a blank page... Any clues how to get past this? " It was suggested that I check the memory limit parameter in the php.ini file, which was done, (it was not low as was supposed). Does anyone have a suggestion for how to resolve this issue? Kindest regards. David B. Hostetler JETS Systems Administrator MEI Technologies, Inc. @ NASA Johnson Space Center Office: 281.483.1495 Cell: 832.205.1585 Confidentiality Notice: The contents of this e-mail are confidential to the addressee and are intended solely for the recipients use. If you are not the addressee, you have received this e-mail in error. Any disclosure, copying, distribution or action taken in reliance on it is prohibited and may be unlawful. Please note that any opinions expressed in this e-mail are those of the author personally and not MEI Technology, nor the National Aeronautics and Space Administration (NASA), who do not accept responsibility for the contents of the message. -------------- next part -------------- An HTML attachment was scrubbed... ------------------------------ Message: 2 Date: Thu, 23 Apr 2009 23:08:03 +0000 (GMT) From: Paul Richards <[email protected]> Subject: Re: [mantisbt-help] Mantis BT installation presents blank screen. Anyone? To: Help with Mantis <[email protected]> Message-ID: <26489308.01240528080717.javamail.paul-vis...@paul-vista> Content-Type: text/plain; charset="utf-8" 1) do other pages work? 2) Could you try running the version of /admin/check.php from and see if that shows up any issues: http://git.mantisforge.org/w/mantisbt.git?a=blob;f=admin/check.php;h=6f38bb45877a5a9ae28fc709308c9e5ee5e565d4;hb=HEAD -> i've gradually been adding things that cause problems regularly to this file. 3) if other pages dont work, it might be worth trying to run /admin/test_langs.php (agian preferably the version from http://git.mantisforge.org/w/mantisbt.git?a=blob;f=admin/test_langs.php;h=5ed9395e132566fdbddfaedc33414ecc2a28e3e5;hb=HEAD Paul ----- Original Message ----- From: "David B. Hostetler (JSC-IT)[MEI TECHNOLOGIES INC]" <[email protected]> To: [email protected] Sent: Thursday, April 23, 2009 7:18:40 PM GMT +00:00 GMT Britain, Ireland, Portugal Subject: [mantisbt-help] Mantis BT installation presents blank screen. Anyone? In my prior post about this subject I had posted? ?Stepping through the installation steps as published in http://www.mantisbt.org/manual/manual.installation.php goes reasonably smoothly. I untarred the package, and performed a chown -R user:user for the MantisDirectory for the user that runs the app. (There is an existing instance in another directory alias, long story...) I get to the point where we are post database configuration. Since there is another instance using the database name bugtracker, we named this one BugSmasher. I click the link to log in and set up accounts and projects which brings me to... https://Servername/MantisDirectory/manage_proj_create_page.php Which serves up a blank page... Any clues how to get past this? ? It was suggested that I check the memory limit parameter in the php.ini file, which was done, (it was not low as was supposed). Does anyone have a suggestion for how to resolve this issue? Kindest regards. David B. Hostetler JETS Systems Administrator MEI Technologies, Inc. @ NASA Johnson Space Center Office: 281.483.1495 Cell: 832.205.1585 Confidentiality Notice: The contents of this e-mail are confidential to the addressee and are intended solely for the recipients use. If you are not the addressee, you have received this e-mail in error. Any disclosure, copying, distribution or action taken in reliance on it is prohibited and may be unlawful. Please note that any opinions expressed in this e-mail are those of the author personally and not MEI Technology, nor the National Aeronautics and Space Administration (NASA), who do not accept responsibility for the contents of the message. ------------------------------------------------------------------------------ Crystal Reports - New Free Runtime and 30 Day Trial Check out the new simplified licensign option that enables unlimited royalty-free distribution of the report engine for externally facing server and web deployment. http://p.sf.net/sfu/businessobjects _______________________________________________ mantisbt-help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mantisbt-help -------------- next part -------------- An HTML attachment was scrubbed... ------------------------------ Message: 3 Date: Thu, 23 Apr 2009 23:08:42 +0000 (GMT) From: Paul Richards <[email protected]> Subject: Re: [mantisbt-help] Stack Overflow error on any Platform/OS information To: Help with Mantis <[email protected]> Message-ID: <29686429.21240528125439.javamail.paul-vis...@paul-vista> Content-Type: text/plain; charset="utf-8" Is this a javascript browser error or php error message? Paul ----- Original Message ----- From: "KM" <[email protected]> To: "mantis-help" <[email protected]> Sent: Thursday, April 23, 2009 5:47:17 PM GMT +00:00 GMT Britain, Ireland, Portugal Subject: [mantisbt-help] Stack Overflow error on any Platform/OS information I've been receiving the following error for a while now whenever I enter anything in the Platform, OS, or Vesion fields. It appears a few times in a row and I just have to click the OK button until it stops. I am currently running Mantis .1.1.6, but it was happening before that. any help is appreciated KM ------------------------------------------------------------------------------ Stay on top of everything new and different, both inside and around Java (TM) technology - register by April 22, and save $200 on the JavaOne (SM) conference, June 2-5, 2009, San Francisco. 300 plus technical and hands-on sessions. Register today. Use priority code J9JMT32. http://p.sf.net/sfu/p _______________________________________________ mantisbt-help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mantisbt-help -------------- next part -------------- An HTML attachment was scrubbed... ------------------------------ Message: 4 Date: Fri, 24 Apr 2009 06:09:52 -0700 (PDT) From: Jon Hardcastle <[email protected]> Subject: Re: [mantisbt-help] Merging mantis databases.. down the line. To: [email protected], Help with Mantis <[email protected]>, John Reese <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset=utf-8 --- On Wed, 22/4/09, John Reese <[email protected]> wrote: > From: John Reese <[email protected]> > Subject: Re: [mantisbt-help] Merging mantis databases.. down the line. > To: [email protected], "Help with Mantis" > <[email protected]> > Date: Wednesday, 22 April, 2009, 1:38 PM > On 04/22/2009 05:20 AM, Jon Hardcastle wrote: > > Hi, > > > > We have adopted mantis as the issue tracker of choice > for our development department, and it is mainly going great > guns. Our client team department would also like to use it > as a kind of help-desk system too. > > > > Problem is both areas have made changes that for ease > of use (use to project properties not being inherited) are > best done 'globally' to save me having to migrate > the project setting every time they create a new area in the > system. > > > > I would love for everyone to use 1 instance of Mantis > as it makes telling people where to go and how to log in > nice and easy - but i just dont see how it is possible > without there being a massive and quite regular admin > overhead. > > > > I know that inheritance is on the cards - but that it > will be a while before it supports all properties and does > so without issue. So what i want to know is can i run the 2 > areas as separate installs. The first area can have the > first 1,000,000 issue id's and the section from > 1,000,001. Then when Mantis has the support for inheritance > bring the 2 together.. and kick off all the new issues from > 3,000,000 to make sure there is no tripping over of issues. > > > > Is this something that is possible? > > Yes, it's possible; just alter the bug_table after > creation to set it's auto_increment (or equivalent) to > start at the number in question. > > However, I think it might be "better" if you had > the two separate installations, each with their own global > customizations, still running out of the same database, > assuming that there's no conflict for things like > statuses, etc. The only "trouble" with that setup > is that you then have the potential to work with the wrong > projects from the wrong installation, although since I'm > not sure what type of customizations you're discussing, > I don't know what the implications of that would be. > You could however attach a bit of code to bottom or each > site's core.php (or somewhere else) that would redirect > the user if they started to work on the wrong project. > > Anyways, those are just some ideas, maybe you can run with > them. :) > > Cheers > > -- John Reese > LeetCode.net Hmmm, I like the idea of 2 installs - 1 database. I guess though that any configuration stored in the DB would be common to both installs? The customisation are basically differing workflows and changes to severities and things like that.. surface stuff but we have alot of projects and 2 camps.. without inheritance that is hard to maintain. ----------------------- N: Jon Hardcastle E: [email protected] 'Do not worry about tomorrow, for tomorrow will bring worries of its own.' ----------------------- ------------------------------ ------------------------------------------------------------------------------ Crystal Reports - New Free Runtime and 30 Day Trial Check out the new simplified licensign option that enables unlimited royalty-free distribution of the report engine for externally facing server and web deployment. http://p.sf.net/sfu/businessobjects ------------------------------ _______________________________________________ mantisbt-help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mantisbt-help End of mantisbt-help Digest, Vol 34, Issue 13 ********************************************* ------------------------------------------------------------------------------ Crystal Reports - New Free Runtime and 30 Day Trial Check out the new simplified licensign option that enables unlimited royalty-free distribution of the report engine for externally facing server and web deployment. http://p.sf.net/sfu/businessobjects _______________________________________________ mantisbt-help mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/mantisbt-help
