We've had similar problems and here is the explanation from
MapInfo - which actually solved the problem.  Short answer -
the maximum page dimension (in inches) multiplied by the
resolution needs to be less than 28,000.  But here's the
"official" answer:


*****
It sounds like you are running into the pixel limitation for
printing in
MapInfo.  Currently, in order to support Windows 95/98, as
well as Windows
2000/NT platforms, there is approximately a 28,000 pixel
limitation for
printouts.  Cases of "gray layouts," like your situation,
are usually
caused by trying to create printouts larger than 28,000
pixels.

The number of pixels can be calculated by multiplying the
dimensions (in
inches) by the resolution.  For instance, if your resolution
is 600 dpi and
your plot is 28", there are 16,800 pixels in that dimension.
That is below
the limit, so it should work.  The only thing that I can
think of that
would put you over the limit with a layout that is only 28"
is the
resolution.  You would need to check the settings or
documentation for your
printer to see what resolution it is printing at and lower
it if possible.
*****
-----Original Message-----
From: Flavio Hendry [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, January 08, 2003 8:17 AM
To: MapInfo-L
Subject: MI-L HP plotting problems with oversized Paper


Hi

We often encounter the following problem and I would be
astonished if
that has never happened before (however I did not find
anything in the
archive):

With large size hp plotters (such as the 800 or 5000
models), if you
create user defined paper size or use oversize papers (such
as 42" by
60") the following happens (differs depending on driver and
plotter
settings):

1. The layout window turns 100% grey, such as everything
would be
interpreted as "paper border" and you cannot plot at all
(means
MapInfo creates an empty plot)

2. You can plot, everything look ok, but the plotter stops
at
approximately 1.20 meters (approx. 47") ...

Mit freundlichem Gruss / Best regards
Flavio Hendry

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