"Personas" are a very common tool in HCI/interaction design (the root discipline from where web design and desktop design derives).
For those interested in knowing more about "personas" and why it is a standard and recorgnised tool for gathering user requirements I would recommend the BBC 2002 Redesign document [1]. It includes a section on "Personas" that pretty much tells you all you need to know about them (among other key points in web design). There is also an article [2] which talks about Personas in the BBC context and gives more insight into them. [1] http://homepage.mac.com/eyedropper/docs/glasswall.pdf [2] http://www.infotoday.com/Online/jul03/head.shtml álvaro -- furilo work -> http://the-cocktail.com blog -> http://furilo.com ring -> +34 650 55 29 40 -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list