On 11/17/2012 08:42 AM, Italo Vignoli wrote:
The issue is connected to a large number of different factors: Microsoft lobby,
migration project managed in a questionable way, lack of commitment to true
open and standard formats, and lack of management support.
The reality is that a migration project without professional and certified
value added support, from internal or external resources, is bound to failure
(and not because of the software).
Another issue with large migration projects is that the users' skill
sets vary widely and often user training/hand-holding is not included to
the extent needed. One of the complaints people had with MSO ribbon and
with the new Windows 8 interface is not that they work but that they
were conceptually very different from what people are using now. Many
users will need some training/hand-holding to make the transition; the
less skilled will probably need more than the IT gurus.
The real problem is whether the migration project was well supported and
well planned.
--
Jay Lozier
jsloz...@gmail.com
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