Tom, Hold on right there. Dan Gillmore is a famous newspaper journalist from Silicon Valley and he's no bullshiter. I have asked him to send us a copy of this problematic document, we will see...
best, Charles. Le jeudi 13 décembre 2012 à 12:38 +0000, Tom Davies a écrit : > Hi :) > It's just a couple of people (perhaps paid by MS) just trying to stir-up > trouble. > > > Notice that it's a problem that has never been reported to the User List here > nor to the forums. I've never had the problem. Have you? They could have > reported the problem to the Users List or anywhere else that might have been > able to either help or would have been interested in posting a bug-report and > getting it fixed. So, they clearly didn't want it fixed but more than that, > they didn't want it to become obvious that their grumble is more likely to be > due to hardware issues (note they gave no specs nor version numbers of > anything). > > > IF the 2 people (or 1 person using 2 names) really did have the problem then > there are a lot of questions. Was there enough empty space on the drive they > were saving too? Were they saving to a temp folder and then cleared their > temp folders? Was there drive corruption? Did other programs appear to lose > data? Have they even tried other programs since the problem occured? Did > they immediately follow standard data-loss protocols? DId they check it > wasn't just that they accidentaly changed font colour to white against a > white background? Did they do Anne's favourite and deleted their lock-file > and then save an older version over the top of the newer version of the > document. In their thread no-one asked any of those questions. No-one tried > opening the file as though it was a zip file. > > If people don't want a problem solved and want to ensure they don't recover > the allegedly missing data then the approach they took is just about perfect. > > > > There will be an increasing amount of FUD out there as LO and AOO become more > widely used. If you see something negative about LO out there then just ask > yourself who stands to profit from it, "follow the money". Also ask yourself > how likely the problem is and whether the people have really made an effort > to fix it. Perhaps point them to somewhere they really might get some useful > help. > > Regards from > Tom :) > > > > > > >________________________________ > > From: C. Olofson <c.olof...@gmail.com> > >To: marketing@global.libreoffice.org > >Sent: Thursday, 13 December 2012, 8:38 > >Subject: [libreoffice-marketing] US Journalist blames LibO for lost work > > > >fyi; > >> I really really want to like Libre Office, but I just lost an hour of > >> editing in a document due to some bizarre bug that I can't can now > >> reproduce. And I was saving regularly. Crap, crap, crap. > >https://plus.google.com/113210431006401244170/posts/E7Ktup1Aq4M > > > >-- Unsubscribe instructions: E-mail to marketing+h...@global.libreoffice.org > >Problems? > >http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > >Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > >List archive: http://listarchives.libreoffice.org/global/marketing/ > >All messages sent to this list will be publicly archived and cannot be > >deleted > > > > > > > > -- Unsubscribe instructions: E-mail to marketing+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/marketing/ All messages sent to this list will be publicly archived and cannot be deleted
