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PS. I had a look on the server and there were no background jobs
submitted between 10:39 this morning and 13:31 this afternoon. Are you
sure you submitted your job 2 hours ago? The only ones I can find
submitted today that contain attributes similar to what you describe
were submitted at 13:31 (mouse genes) and 13:35 (human genes), and both
are still running.

cheers,
Richard

Richard Holland wrote:
> How long a query takes is like asking how long is a piece of string...
> ie. there is no real answer to the question, it depends entirely on each
> individual query! :)
> 
> You will get a notification, eventually, either saying your results are
> ready, or that the query has failed (including the reason).
> 
> cheers,
> Richard
> 
> [EMAIL PROTECTED] wrote:
>>> Hello Richard,
>>>
>>> I sent query two hours ago, no notification came.
>>> usually how long does it takes?
>>>
>>> regards
>>>
>>>
>>> Quoting Richard Holland <[EMAIL PROTECTED]>:
>>>
>>> OK. Arek's suggestion of doing the query as a compressed web file with
>>> email notification would be a good one.
>>>
>>> How long did your query run for before stopping? There is a one-hour
>>> limit to queries at the moment so any query that runs for more than one
>>> hour (or has an internal component that runs for more than one hour)
>>> will either fail or give truncated results, depending on the output
>>> method you choose. We're working on ways of raising that limit but for
>>> now it is still in place.
>>>
>>> cheers,
>>> Richard
>>>
>>>
>>> [EMAIL PROTECTED] wrote:
>>>>>> Richard,
>>>>>>
>>>>>> it is today that I did.
>>>>>>
>>>>>> Jiyuan
>>>>>>
>>>>>> Quoting Richard Holland <[EMAIL PROTECTED]>:
>>>>>>
>>>>>> When did you do these downloads? A few weeks ago we did have problems
>>>>>> with truncated downloads, but these should now have been fixed. Have you
>>>>>> tried again recently?
>>>>>>
>>>>>> cheers,
>>>>>> Richard
>>>>>>
>>>>>> [EMAIL PROTECTED] wrote:
>>>>>>>>> hello richard,
>>>>>>>>>
>>>>>>>>> thank you very much for your advice.
>>>>>>>>>
>>>>>>>>> I have another problem. I want to download homo sapiens genes from
>>>>>>>>> ensembl, the head information as below:
>>>>>>>>>
>>>>>>>>> Chromosome
>>>>>>>>> Ensembl Gene ID
>>>>>>>>> cDNA sequences
>>>>>>>>> Start Position (bp)
>>>>>>>>> End Position (bp)
>>>>>>>>> 5 UTR Start (Chr bp)
>>>>>>>>> 5 UTR End (Chr bp)
>>>>>>>>> 3 UTR Start (Chr bp)
>>>>>>>>> 3 UTR End (Chr bp)
>>>>>>>>> Ensembl CDS length
>>>>>>>>> Exon Start (Chr bp)
>>>>>>>>> Exon End (Chr bp)
>>>>>>>>>
>>>>>>>>> I download many many times, every time download was broken without
>>>>>>>>> finishing.
>>>>>>>>> some times it was broken at 3M datasize, sometime it was broken at 2M
>>>>>>>>> size.
>>>>>>>>> could you tell me how I can get this data?
>>>>>>>>> thanks a lot
>>>>>>>>>
>>>>>>>>> JiyuanAN
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
> 

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