I'm the head of IT for the Kimbell Art Museum in Fort Worth, and I'm researching a request from our marketing department. Currently, our WiFI is open (of course, we have firewalled the connection to prevent illegal and questionable activity, but it doesn't require a password or authentication of any kind at the moment).
So, I'm interested to know how many of you either: 1. Have free public WiFi, and leave internet access open and free (no "cost,"meaning no authentication is required) Or 2. Use any sort of authentication for your public WiFI (such as giving an email address and password for access) to gather marketing data. More specifically, if any of you use any type of social sign-in to authenticate and gather data. I have a number of concerns about the security and privacy of any authentication method, but especially social sign-ins (especially using Facebook and anything else that uses oauth and/or openid authentication), so I wanted to find out if any of you are using similar configurations, find out about your experiences, and ask who you're using and if you had similar concerns that were quelled by explanations on why it was safe and secure. I've talked to one company and researched several others, and I haven't heard satisfactory responses on the security of these authentication methods. I'd also like to hear your patron's perspective if you use authentication. What's the bounce rate? Do you receive many complaints about having to authenticate? How reliable is the system you're using (meaning do you have many technical issues related to authentication that prevent access?) I'll be at the MCN conference in Dallas tomorrow and Friday, so if you get asked about this by someone, that's probably me! Brian Whaley Head of IT and AV Kimbell Art Museum 3333 Camp Bowie Boulevard Fort Worth, TX 76107-2792 bwha...@kimbellmuseum.org<mailto:bwha...@kimbellmuseum.org> www.kimbellart.org
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