Becky,

If you want to stay with your current setup:
For system integration you may want to consult with a professional organization 
that specializes in that matter. One company, www.novacoast.com, comes to mind. 
Their client list is pretty impressive.

If you have the flexibility (and money) to re-organize:
Looking at the set of applications your organization uses, a server-client 
based, and customized, FileMaker solution would take care of most of your 
integration issues (except Email). 

Furthermore, a lot of OS projects could be of use to you and may be easier to 
integrate down the road, especially since most of them use MySQL as their 
backend. One such project, called Mambo, lets you integrate most of your 
current application software into one web portal (Tickets, donations, museum 
store, collection database). 

Good luck,
Tom


>>> becky.go...@mam.org 05/25/05 7:45 AM >>>
Good Morning,

about 150 Dell Computers
a handful of Macs and laptops

Asante switches

1 building

Desktop OS
Windows 2000 and XP
OSX 9.0

Server OS
Primary/Secondary Domain Controllers, Win NT 4.0
Member Servers, Windows 2000

Server Hardware
Compaq ProLiant

Application Software

Accounting for Non-Profits (BlackBaud) 
Ticketing - VISTA
Membership/Development - PledgeMaker
Museum Store - CAM32
Audience Development/Perspective - ACT
Payroll - ADP
Email - Exchange 5.5
IO/TRIO - Collections Database
Cafe POS - HSI

Desktop Software

MSOffice 2000
mail client - Outlook
browser - IE
virus - Symantec Corporate Edition

This is what we have.  If anyone has anyone questions, they can contact me.
Like I mentioned in my earlier email, we are looking to solve the problem of
communication issues between our different software programs.  If anyone has
any tips they can help us with pertaining to that, I would greatly
appreciate it.

Thanks much,
Becky

-----Original Message-----
From: Weinstein, William [mailto:wweinst...@philamuseum.org]
Sent: Wednesday, May 25, 2005 8:53 AM
To: mcn_mc...@listserver.americaneagle.com
Subject: RE: IT Sig: Where do you go for ...


Good morning everyone.  A good burst of energy.  I will try to keep it
going.  One of the behind the scenes discussions on the IT sig was the
status of the last survey.  It was decided the data was too old but that it
might be valuable to post anyway.  Maybe we can use the little push from
this thread to get some new data.  I would be happy to compile.  Our
environment is:

about 410 Computers (Dell)
about 10% Mac and the rest PCs with 10% of those laptops

Cisco layer 2 switches
Cisco Wireless AP in storage

3 Buildings
One connected via multiple T-1s, One connected via T-1 and point to point
wireless

2 Remote sites both connected through DSL and VPN

2 ISPs Patec provides 2 T-1s, USLec 1 T-1

Desktop OS
Windows 2000 
OSX 10.3 

Server OS
Primary/Secondary Domain Controllers WinNT 4.0 (don't laugh)
Member servers Win2000 Server

Server Hardware 
HP/Compaq Proliant
HP/Compaq MSA1000 SAN
HP/Compaq 


Application Software:

Accounting - Paciolan (selection of new software in process)
Ticketing - Paciolan (Same as above)
Membership/Development - Raisers Edge 7.6 MSSQL Version
Wholesale/Retail - CamData Gupta SQL version
Volunteer Management - Volunteer Works
Payroll - ADP Gupta SQL Version
Email - Exchange 5.5

Collections Management - TMS 9.x MSSql Version

Web Apps
eMuseum - internal access to collections information for non curatorial
staff
Netsolutions - email campaigns for Membership and Development online
donations for Development
Public website is hosted by INetU


Desktop Software

MSOffice 2000 PCs
MSOffice:Mac vX
mail client - Outlook
Browser - IE
virus - Symantec Enterprise
Spyware- XoftSpy


This is of the top of my head, informal.  Anyone who wants to add to the
list can and I will enhance my answers to cover new topics.  This list can
help people target who to contact for info and help us begin to see where to
look for resources we might want to share.  Respond direct to me or to the
list.

Bill












-----Original Message-----
From: Goral, Becky [mailto:becky.go...@mam.org]
Sent: Wednesday, May 25, 2005 8:29 AM
To: mcn_mc...@listserver.americaneagle.com
Subject: RE: IT Sig: Where do you go for ...


I am new to MCN and to non-profits so networking is key for me.  Something
like this is ideal.  Any resources that I can share, I would be more than
willing to do so.  

I would love to see more information about different software programs
organizations are using.  For example, our organization has ticketing
software, a Cafe point-of-sale, as well as a museum store point-of-sale.
None of these programs communicate with each other.  Wouldn't it be nice if
our customers could buy a gift card and have the ability to use in each
area, ticketing, cafe and store?  Somebody out there has to be using
software like this, but who and where?

Thanks and I am looking forward to this communication!

Becky
Milwaukee Art Museum

-----Original Message-----
From: Janice [mailto:janice.cradd...@cartermuseum.org]
Sent: Tuesday, May 24, 2005 2:48 PM
To: mcn_mc...@listserver.americaneagle.com
Subject: RE: IT Sig: Where do you go for ...



I have struggled with this issue also.  MCN has been a good educational
experience for relating technical issues to other aspects of the Museum.
Digitization, Library, Collection Management are all areas that I
support and knowing more about these areas has been very beneficial.
But, as Bill mentions, the technology management issues are not
addressed.  I think we would all benefit from others who have gone
through these processes or who are struggling along side of us. 

MCN has been the place for making contacts in these areas.  I think we
need to carry that one step further and use this list for more of these
burning issues that IT faces every day in the Museum world.  I know I
have a habit of emailing someone I know instead of posting to the list.
So, why don't we make a pact to use the list when we have questions
about Technology Management Issues and see if we can help each other?
This could also a reference when we start thinking about sessions for
next year's conference.

We can also utilize the SIG web page for listing these resources. I have
just received access to that page, so I can begin modifying it. One
thing I was thinking to include is either sample of RFPs, Forms, etc. or
contact information of people who have these things to share. Would you
be willing to share your resources?  What else would you like to see on
the web page?



Janice Craddock
Information Technology Manager
Amon Carter Museum
jan...@cartermuseum.org
817-738-1933




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