Thanks for not laughing.  The Proliant Servers (we have 8 of various
vintage) are running fine.  We had some issues with uptime over the last few
years that were directly related to the server room being in a closet next
to the auditorium.  When the auditorium was in use we had HVAC when it was
not, we did not.  Remarkably it took a few years to convince management to
build us a real room, the final disaster was the complete failure of the
exchange server both primary drive and mirror.  Took a few days to rebuild
and during that time my boss came in a sat in the closet with us (as
motivation no doubt).  She found it pretty warm and Compaq  has server
management software that monitors internal server temp.  We were able to
show that we were running new the top of spec and that the temperature
variations were not good for the hardware.  She was convinced that we should
move.  

Since then we have had no equipment failures that have downed the servers.
We use raid 5 on the servers or the SAN and have had our share of drives go
bad (especially the older 18GB models) but with 24x7 4 hour response
CarePaqs on all the servers (another benefit of the heat related failures of
before) we get the part the next day and the drive rebuilds.  Access is a
little slow during the process but nothing that is really a problem for the
end users.

The SAN is fibrechannel.  We see no speed disadvantage with TMS.  The data
and images are served as if they were locally attached.  We have a single
eight port switch (it can accommodate redundant switches, controllers and
power supplies) With four servers connected.  The software is the HP/Compaq
software that comes with the switch.  The SAN can mix and match drives and
we have 76GB, 146GB and 300GB drives in the cages.  We have them divided up
into dedicated partitions for each connected server.  We could share the
partitions but NT 4.0 does not play well in that configuration.  Overall we
have about 1.5 TB of capacity (and the 28 SAN bays are not full) and we
backup about 600GB on a full backup(images, files, databases, etc).  Some of
our older servers still have locally attached storage, which is included in
the 600GB of backup.  As we upgrade we are moving them to the SAN.

Bill



-----Original Message-----
From: Jeff Evans [mailto:jfev...@princeton.edu]
Sent: Wednesday, May 25, 2005 10:10 AM
To: mcn_mc...@listserver.americaneagle.com
Subject: Re: IT Sig: Where do you go for ...


Hi Bill,

I wont laugh, but how is that Proliant server?  What is your maximum 
uptime?  How much data/files are you holding?
What software controls the SAN?  Is your SAN Fibrechannel and do you 
see any speed advantage from it on your TMS deployment?

JEFF

Jeff Evans
Digital Imaging Specialist
Princeton University Art Museum
609.258.8579
jfev...@princeton.edu


On May 25, 2005, at 9:52 AM, Weinstein, William wrote:

> Good morning everyone.  A good burst of energy.  I will try to keep it
> going.  One of the behind the scenes discussions on the IT sig was the
> status of the last survey.  It was decided the data was too old but 
> that it
> might be valuable to post anyway.  Maybe we can use the little push 
> from
> this thread to get some new data.  I would be happy to compile.  Our
> environment is:
>
> about 410 Computers (Dell)
> about 10% Mac and the rest PCs with 10% of those laptops
>
> Cisco layer 2 switches
> Cisco Wireless AP in storage
>
> 3 Buildings
> One connected via multiple T-1s, One connected via T-1 and point to 
> point
> wireless
>
> 2 Remote sites both connected through DSL and VPN
>
> 2 ISPs Patec provides 2 T-1s, USLec 1 T-1
>
> Desktop OS
> Windows 2000
> OSX 10.3
>
> Server OS
> Primary/Secondary Domain Controllers WinNT 4.0 (don't laugh)
> Member servers Win2000 Server
>
> Server Hardware
> HP/Compaq Proliant
> HP/Compaq MSA1000 SAN
> HP/Compaq
>
>
> Application Software:
>
> Accounting - Paciolan (selection of new software in process)
> Ticketing - Paciolan (Same as above)
> Membership/Development - Raisers Edge 7.6 MSSQL Version
> Wholesale/Retail - CamData Gupta SQL version
> Volunteer Management - Volunteer Works
> Payroll - ADP Gupta SQL Version
> Email - Exchange 5.5
>
> Collections Management - TMS 9.x MSSql Version
>
> Web Apps
> eMuseum - internal access to collections information for non curatorial
> staff
> Netsolutions - email campaigns for Membership and Development online
> donations for Development
> Public website is hosted by INetU
>
>
> Desktop Software
>
> MSOffice 2000 PCs
> MSOffice:Mac vX
> mail client - Outlook
> Browser - IE
> virus - Symantec Enterprise
> Spyware- XoftSpy
>
>
> This is of the top of my head, informal.  Anyone who wants to add to 
> the
> list can and I will enhance my answers to cover new topics.  This list 
> can
> help people target who to contact for info and help us begin to see 
> where to
> look for resources we might want to share.  Respond direct to me or to 
> the
> list.
>
> Bill
>
>
>
>
>
>
>
>
>
>
>
>
> -----Original Message-----
> From: Goral, Becky [mailto:becky.go...@mam.org]
> Sent: Wednesday, May 25, 2005 8:29 AM
> To: mcn_mc...@listserver.americaneagle.com
> Subject: RE: IT Sig: Where do you go for ...
>
>
> I am new to MCN and to non-profits so networking is key for me.  
> Something
> like this is ideal.  Any resources that I can share, I would be more 
> than
> willing to do so.
>
> I would love to see more information about different software programs
> organizations are using.  For example, our organization has ticketing
> software, a Cafe point-of-sale, as well as a museum store 
> point-of-sale.
> None of these programs communicate with each other.  Wouldn't it be 
> nice if
> our customers could buy a gift card and have the ability to use in each
> area, ticketing, cafe and store?  Somebody out there has to be using
> software like this, but who and where?
>
> Thanks and I am looking forward to this communication!
>
> Becky
> Milwaukee Art Museum
>
> -----Original Message-----
> From: Janice [mailto:janice.cradd...@cartermuseum.org]
> Sent: Tuesday, May 24, 2005 2:48 PM
> To: mcn_mc...@listserver.americaneagle.com
> Subject: RE: IT Sig: Where do you go for ...
>
>
>
> I have struggled with this issue also.  MCN has been a good educational
> experience for relating technical issues to other aspects of the 
> Museum.
> Digitization, Library, Collection Management are all areas that I
> support and knowing more about these areas has been very beneficial.
> But, as Bill mentions, the technology management issues are not
> addressed.  I think we would all benefit from others who have gone
> through these processes or who are struggling along side of us.
>
> MCN has been the place for making contacts in these areas.  I think we
> need to carry that one step further and use this list for more of these
> burning issues that IT faces every day in the Museum world.  I know I
> have a habit of emailing someone I know instead of posting to the list.
> So, why don't we make a pact to use the list when we have questions
> about Technology Management Issues and see if we can help each other?
> This could also a reference when we start thinking about sessions for
> next year's conference.
>
> We can also utilize the SIG web page for listing these resources. I 
> have
> just received access to that page, so I can begin modifying it. One
> thing I was thinking to include is either sample of RFPs, Forms, etc. 
> or
> contact information of people who have these things to share. Would you
> be willing to share your resources?  What else would you like to see on
> the web page?
>
>
>
> Janice Craddock
> Information Technology Manager
> Amon Carter Museum
> jan...@cartermuseum.org
> 817-738-1933
>
>
>
>
> ---
> You are currently subscribed to mcn_mcn-l as: becky.go...@mam.org
> To unsubscribe send a blank email to
> leave-mcn_mcn-l-12800...@listserver.americaneagle.com
>
>
> ---
> You are currently subscribed to mcn_mcn-l as: 
> wweinst...@philamuseum.org
> To unsubscribe send a blank email to
> leave-mcn_mcn-l-12800...@listserver.americaneagle.com
>
>
> ---
> You are currently subscribed to mcn_mcn-l as: jfev...@princeton.edu
> To unsubscribe send a blank email to 
> leave-mcn_mcn-l-12800...@listserver.americaneagle.com



---
You are currently subscribed to mcn_mcn-l as: wweinst...@philamuseum.org
To unsubscribe send a blank email to
leave-mcn_mcn-l-12800...@listserver.americaneagle.com


---
You are currently subscribed to mcn_mcn-l as: rlancefi...@mail.wesleyan.edu
To unsubscribe send a blank email to 
leave-mcn_mcn-l-12800...@listserver.americaneagle.com

Reply via email to