Selamat Pagi, Mohon penjelasannya jika kami tidak dapat menerima email dengan keterangan log smtp-in sebagai berikut :
Fri 2012-11-09 09:38:44: [32932:1] Session 32932; child 1 Fri 2012-11-09 09:38:44: [32932:1] Accepting SMTP connection from [202.152.224.138:30542] to [10.126.64.77:25] Fri 2012-11-09 09:38:44: [32932:1] --> 220 mail.citarasa-indonesia.com ESMTP MDaemon 12.5.4; Fri, 09 Nov 2012 09:38:44 +0700 Fri 2012-11-09 09:38:44: [32932:1] <-- EHLO BDGBNBEDG02.intra.excelcom.co.id Fri 2012-11-09 09:38:44: [32932:1] --> 250-mail.citarasa-indonesia.com Hello BDGBNBEDG02.intra.excelcom.co.id, pleased to meet you Fri 2012-11-09 09:38:44: [32932:1] --> 250-ETRN Fri 2012-11-09 09:38:44: [32932:1] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Fri 2012-11-09 09:38:44: [32932:1] --> 250-8BITMIME Fri 2012-11-09 09:38:44: [32932:1] --> 250 SIZE Fri 2012-11-09 09:38:44: [32932:1] <-- MAIL FROM:<arf...@xl.co.id> SIZE=15055 Fri 2012-11-09 09:38:44: [32932:1] Performing PTR lookup (138.224.152.202.IN-ADDR.ARPA) Fri 2012-11-09 09:38:44: [32932:1] * D=138.224.152.202.IN-ADDR.ARPA TTL=(532) PTR=[mail4.xl.co.id] Fri 2012-11-09 09:38:44: [32932:1] * Gathering A records... Fri 2012-11-09 09:38:44: [32932:1] * D=mail4.xl.co.id TTL=(114) A=[202.152.224.138] Fri 2012-11-09 09:38:44: [32932:1] ---- End PTR results Fri 2012-11-09 09:38:44: [32932:1] Performing IP lookup (BDGBNBEDG02.intra.excelcom.co.id) Fri 2012-11-09 09:38:44: [32932:1] * Error: * Name server reports domain name unknown Fri 2012-11-09 09:38:44: [32932:1] ---- End IP lookup results Fri 2012-11-09 09:38:44: [32932:1] --> 501 <BDGBNBEDG02.intra.excelcom.co.id> is invalid or DNS says does not exist Fri 2012-11-09 09:38:44: [32932:1] SMTP session terminated (Bytes in/out: 79/323) Itu maksudnya DNS does not exist, apakah problem dari sisi DNS referensi MDaemon kami? Dan apa yang harus kami lakukan agar email tersebut bisa kami terima. Regard, Danel K -- --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: <http://www.netmeister.org/news/learn2quote> Arsip: <http://mdaemon-l.dutaint.com> Dokumentasi : <http://mdaemon.dutaint.co.id> Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 13.0.3, SP 4.1.5, BES 2.0.1, OC 2.3.0, SG 2.0.7, PP 2.0.0