[Mdaemon-L] Email dari Hana tidak masuk

Tue, 18 Aug 2026 19:28:10 -0700 


Sender server tidak (jadi) kirim mail DATA sehingga mail tidak masuk ke 
queue.

Besar dugaan, koneksinya di interrupt oleh anti-virus software (yang ada 
di sisi sender).



Hal ini dari sisi user pengirtim infonya,  hanya kirim ke mail kami saja yang 
bermasalah


Untuk Hal ini dari sisi Kami apa yang harus dilakukan yah,, saya sudah 
tambahkan ip 182.23.38.243 di sisi trusted IP 

Mohon bantuannya 

Terima Kasih


Berikut LOG yang 
Tue 2026-08-18 16:57:54.567: [07563355] Session 07563355; child 0002
Tue 2026-08-18 16:57:54.567: [07563355] Accepting SMTP connection from 
182.23.38.243:24499 to 192.168.19.3:25
Tue 2026-08-18 16:57:54.567: [07563355] Location Screen says connection is from 
Indonesia, Asia
Tue 2026-08-18 16:57:54.569: [07563355] --> 220 mail.koreainvestment.co.id 
ESMTP MDaemon 25.5.2; Tue, 18 Aug 2026 16:57:54 +0700
Tue 2026-08-18 16:57:54.576: [07563355] <-- EHLO mx2.hanabank.co.id
Tue 2026-08-18 16:57:54.577: [07563355] --> 250-mail.koreainvestment.co.id 
Hello mx2.hanabank.co.id [182.23.38.243], pleased to meet you
Tue 2026-08-18 16:57:54.577: [07563355] --> 250-ETRN
Tue 2026-08-18 16:57:54.577: [07563355] --> 250-8BITMIME
Tue 2026-08-18 16:57:54.577: [07563355] --> 250-ENHANCEDSTATUSCODES
Tue 2026-08-18 16:57:54.577: [07563355] --> 250-PIPELINING
Tue 2026-08-18 16:57:54.577: [07563355] --> 250-CHUNKING
Tue 2026-08-18 16:57:54.577: [07563355] --> 250 SIZE 51937280
Tue 2026-08-18 16:57:57.110: [07563355] <-- MAIL 
From:<[email protected]> SIZE=223374
Tue 2026-08-18 16:57:57.120: [07563355] Performing PTR lookup 
(243.38.23.182.IN-ADDR.ARPA)
Tue 2026-08-18 16:57:57.238: [07563355] *  D=243.38.23.182.IN-ADDR.ARPA 
TTL=(480) PTR=[mx2.hanabank.co.id]
Tue 2026-08-18 16:57:57.276: [07563355] *  D=mx2.hanabank.co.id TTL=(15) 
A=[182.23.38.243]
Tue 2026-08-18 16:57:57.276: [07563355] ---- End PTR results
Tue 2026-08-18 16:57:57.279: [07563355] Performing IP lookup 
(mx2.hanabank.co.id)
Tue 2026-08-18 16:57:57.282: [07563355] *  D=mx2.hanabank.co.id TTL=(15) 
A=[182.23.38.243]
Tue 2026-08-18 16:57:57.282: [07563355] ---- End IP lookup results
Tue 2026-08-18 16:57:57.288: [07563355] Performing IP lookup (hanabank.co.id)
Tue 2026-08-18 16:57:57.383: [07563355] *  P=000 S=000 D=hanabank.co.id 
TTL=(15) MX=[mx.hanabank.co.id]
Tue 2026-08-18 16:57:57.383: [07563355] *  P=000 S=001 D=hanabank.co.id 
TTL=(15) MX=[mx2.hanabank.co.id]
Tue 2026-08-18 16:57:57.420: [07563355] *  D=mx.hanabank.co.id TTL=(15) 
A=[182.23.38.246]
Tue 2026-08-18 16:57:57.423: [07563355] *  D=mx2.hanabank.co.id TTL=(15) 
A=[182.23.38.243]
Tue 2026-08-18 16:57:57.423: [07563355] ---- End IP lookup results
Tue 2026-08-18 16:57:57.424: [07563355] Performing SPF lookup (hanabank.co.id / 
182.23.38.243)
Tue 2026-08-18 16:57:57.424: [07563355] *  Policy (cache): v=spf1 
ip4:180.250.68.4 ip4:180.250.68.7 ip4:182.23.38.243 ip4:182.23.38.246 -all
Tue 2026-08-18 16:57:57.424: [07563355] *  Evaluating ip4:180.250.68.4: no match
Tue 2026-08-18 16:57:57.424: [07563355] *  Evaluating ip4:180.250.68.7: no match
Tue 2026-08-18 16:57:57.424: [07563355] *  Evaluating ip4:182.23.38.243: match
Tue 2026-08-18 16:57:57.424: [07563355] *  Result: pass
Tue 2026-08-18 16:57:57.424: [07563355] ---- End SPF results
Tue 2026-08-18 16:57:57.424: [07563355] --> 250 2.1.0 Sender OK
Tue 2026-08-18 16:57:57.434: [07563355] <-- RCPT 
To:<[email protected]>
Tue 2026-08-18 16:57:57.439: [07563355] Performing DNS-BL lookup (182.23.38.243 
- connecting IP)
Tue 2026-08-18 16:57:57.689: [07563355] *  b.barracudacentral.org - passed
Tue 2026-08-18 16:57:57.706: [07563355] *  zen.spamhaus.org - passed
Tue 2026-08-18 16:57:57.706: [07563355] ---- End DNS-BL results
Tue 2026-08-18 16:57:57.709: [07563355] --> 250 2.1.5 Recipient OK
Tue 2026-08-18 16:57:57.714: [07563355] <-- RCPT 
To:<[email protected]>
Tue 2026-08-18 16:57:57.719: [07563355] --> 250 2.1.5 Recipient OK
Tue 2026-08-18 16:57:57.990: [07563355] <-- RSET
Tue 2026-08-18 16:57:57.991: [07563355] --> 250 2.0.0 RSET? Well, OK
Tue 2026-08-18 16:57:59.010: [07563355] <-- QUIT
Tue 2026-08-18 16:57:59.010: [07563355] --> 221 2.0.0 See ya in cyberspace
Tue 2026-08-18 16:57:59.010: [07563355] SMTP session terminated (Bytes in/out: 
178/405)





--
The contents of this e-mail and attachments are confidential and subject to 
legal privilege. 
If you are not the intended recipient, you are strictly prohibited and may be 
unlawful to use, copy, store, distribute, disclose or communicate any part of 
it to others and you are obliged to return it immediately to sender notify us 
and delete the e-mail and any attachments from your system.
PT Korea Investment Management Indonesia cannot guarantee that e-mail 
communications are secure or error-free, as information could be intercepted, 
corrupted, amended, lost, destroyed, arrive late or incomplete, or contain 
viruses.

--
--[mdaemon-l]----------------------------------------------------------
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke [email protected]
Henti Langgan: Kirim mail ke [email protected]
Versi terakhir: MDaemon 26.0.3, SecurityGateway 12.5.0

























					Kirim email ke