Phone Smart
A Wi-Fi Alternative When the Network Gets Clogged

By BOB TEDESCHI
The New York Times
September 24, 2009

Talk about falling short of expectations.

In the last year, millions of people have snapped up new smartphones, 
filled them with apps and promptly found out that they couldn't 
actually use them.

The problem? Either the much-hyped 3G pipeline was clogged with other 
users, or the cell connection wasn't even good enough to ring the 3G 
bell in the first place. AT&T users have had it the worst, thanks to 
the network's iPhone data hogs.

Carriers are quickly adding high-speed network capacity, but in the 
meantime, AT&T and T-Mobile are throwing another lifeline to 
customers in the form of Wi-Fi. Both are making it easier to connect 
to wireless hot spots with their phones, in an effort to deliver fast 
data and clear calls in areas where neither might be possible.

In this respect, AT&T has been the most aggressive of any carrier. 
The company said this month that customers with a Windows Mobile 
phone could now connect freely at any of the company's roughly 20,000 
hot spots.

AT&T claims to sell more Windows Mobile phones than any other 
carrier, and with the introduction of Windows Mobile version 6.5 next 
month and new Windows phones like the HTC Touch Pro2, it stands to 
sell more. Now all Windows Mobile users can duck into a Starbucks, 
among the many other locations with AT&T Wi-Fi, and the phone will 
automatically route data and calls over a high-speed Internet 
connection.

Many people with iPhones and AT&T BlackBerrys don't know it, but this 
perk has been available to them for months. The difficulty, of 
course, is finding a free hot spot when you need it.

...

http://www.nytimes.com/2009/09/24/technology/personaltech/24smart.html

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