RE: [MEDITECH-L] The Shams Group (TSG) experience

Mon, 13 Nov 2006 19:51:11 -0800

Title: The Shams Group (TSG) experience

Hi,

 

We have used most of The Shams Group products, including Galactica.  Their products are great and their support is excellent.  Shams has always been willing to customize any product to meet our particular needs.

 

Tom McManus

Sr. Applications Analyst

803.774.8645

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Favello, Helen
Sent: Wednesday, November 08, 2006 2:11 PM
To: Meditech ListServ (E-mail)
Subject: [MEDITECH-L] The Shams Group (TSG) experience
Importance: High

 

Meditech Friends,

At Lawrence & Memorial Hospital we're currently using Meditech magic 4.9 SR7.  I know that information is appreciated by most of you, but in this particular case, it's really not applicable.

I need your feedback on 2 items in regards to:
1. General over-all performance and support and service of The Shams Group (TSG) on any of their products.  Their hardware and/or software service and support satisfaction in your opinion.

2. If anyone specifically has used TSG's Galactica products, the experience, the performance, support and service satisfaction, in your opinion.  (Perhaps even more specific if anyone has used the Galactica RX product?)

 

Thank you,
Helen Favello,
Director of IT Applications
Lawrence & Memorial Hospital
365 Montauk Avenue
New London, CT 06320
phone:(860) 271-4250
fax:(860) 444-3786 




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