I was asked to post what I'd heard from the "L". Here it is. Oh, and thank you to all who replied! Marie
_____________________________________________________________________________ We use Array Task+ software. We do not have a help desk and this software is easy to use and "looks" like Meditech Magic. Renee' Rinehart, HCIS Financial Coordinator Guadalupe Regional Medical Center Seguin, Texas 78155 830-401-7214 [EMAIL PROTECTED] ______________________________________________________________________________ We use Array Task+ for all our helpdesk tracking, it also allows nursing to place helpdesk 'orders' from inside oe, which then transfer to the task+ system. Finally, it has a caretaker interface that creates tasks for defined triggers. We have that setup to page us with critical problems. Finally, we have separate task+ databases setup for other depts who require task based processing, such as Human Resources uses it to track and process calls to their hotline; nurses use it through OE to book time off and engineering use it to process tickets. Hope this helps... Gary Gevaert >>> Practice Random Acts of Kindness and Senseless Acts of Beauty <<< Project Analyst Niagara Health System - Shaver Site DataCentre Building 541 Glenridge Avenue St. Catharines, Ontario L2T 4C2 www.niagarahealth.on.ca Phone: 905-378-4647 x 44806 __________________________________________________________________ Many Meditech sites use Array's Task+, which has a link to OE for ordering services and a link to MOX for communicating back to the users. Stephen F. Veillette Director M.I.S. New Milford Hospital 21 Elm Street New Milford, CT 06776 860-350-7282 Phone 860-350-7211 Fax [EMAIL PROTECTED] ______________________________________________________________________ If you're Magic, check out Array's Task+ system. It does what you're asking and more. http://www.arraysoftware.com/task.shtml Julia Carter, CPAR Consultant Consultant People 396 W Main Street Lewisville, TX 75057-3866 LL 469.948.4000 Ext 308 [EMAIL PROTECTED] e http://www.cpeople.org _____________________________________________________________________ In Array we have different task types setup. Some of them are: software, hardware, internet, HIS applications, reports, etc. You can setup as many as you like. Array sits on top of the MEDITECH platform so it has the look and feel of MEDITECH in many ways. All information is stored on the MEDITECH servers. It has features so that you can search for past documentation and run reports. We use this for our Engineering Department and Environmental Services work orders as well. They have different task types than we do and access to the tasks is all setup within Task+. We've had Task+ for many years and have been very happy with the product. Patty Watson HIS Coordinator Columbus Regional Healthcare System Whiteville, NC 28472 910-642-1770 [EMAIL PROTECTED] ____________________________________________________________________ ask + from Array Software. Tons of Meditech Hospitals have this. It's inexpensive, works in Meditech, and can be up and running in no time. At the recent MUSE conference, it was a big discussion about it in the MIS user group. Call Lynn Waldron at 413-789-2600. http://www.arraysoftware.com/ Carl Smith IS Director King's Daughters Medical Center ___________________________________________________________________ We have been using Array's Task Plus for about 9 years and very happy with it. The phone # is (413)789-2600. Jeanne Billings, Information Technology Department Administrative Systems Analyst Upper Chesapeake Health VM:(443)843-5579 Pager:(410)588-0235 Marie Merten, System Analyst Assist. Douglas County Hospital 111-17th Ave E. Alexandria, MN 56308 (320) 762-6647 =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.NET. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] Visit the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list meditech-l@MTUsers.com http://mtusers.com/mailman/listinfo/meditech-l
