The City of Cotati is interested in how other primarily Northern
California cities are addressing their computer network support, web
page hosting and e-mail provider issues. If you can take a few
minutes and answer the following questions, it would be appreciated.
1. Do you have an in house staff for computer network support or do
you hire an outside contractor? ( If in house staff skip to question
#8) .
2. Is the level of support provided adequate for your needs?
3. Average number of contract hours used per month?
4. Number of workstations supported?
5. Number of servers supported?
6. Name of outside contractor:
7. How would you rate your contractor on a scale of 1 to 5?
1= Unsatisfactory, 5=Excellent
8. Does your City maintain a web site?
9. Do you ever receive complaints regarding inability to access
site from users?
10. If yes, how often?
11. Name of web hosting service:
12. Do you use an Internet service provider for e-mail services?
13.Do you experience any problems with transmitting and/or
receiving e-mail?
14. If yes, how often?
15. Name of Internet service provider:
16. How would you rate your internet service provider on a
scale of 1 to 5? 1=Unsatisfactory,
5=Excellent
Thanks for your input, I know it was a long survey. I will post the
results. Deadline 06/30/00.
Jone Hayes
City of Cotati
201 W. Sierra Avenue
Cotati, CA 94931
707 665-3630
[EMAIL PROTECTED]
