Craig, I've had similar situations in which I contacted Paypal when that is how I paid. The best route to contact them is by using the toll free number that is not easily found without doing a little digging. If you have paid through Paypal via credit card, you may also want to contact the credit card company to initiate a chargeback. I would also recommend opening a case with Squaretrade. So far, I have always been able to get my money back or get things straightened out. Good luck!
Sincerely, -Scott Levengood -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Craig McCluskey Sent: Thursday, July 28, 2005 12:30 AM To: mercedes Subject: [MBZ] eBay issues I bought a vacuum pump for air conditioning work from a seller on eBay who has a 100% positive feedback rating (with several sales). The auction said, "Brand new in the box." The pump I received was definitely NOT brand new in the box. The seller asked what I wanted so I said I wanted to return the pump at her expense and get a brand new one like the auction said. She offered to refund $30 to $50 for me to keep the pump. I then decided I wanted to return the pump and get my money back, including the shipping of the pump back to her. She said OK but that she couldn't refund my money until she got the pump back. Well, she's had it since last Friday and hasn't responded to my emails. Any suggestions on what to do? There was some mention earlier on this list about how long after an auction closes one can leave feedback. I looked on the eBay site, but could find no mention of it. Any idea where to look? Thanks, Craig _______________________________________ For used parts email [EMAIL PROTECTED] For new parts see www.buymbparts.com For repairs see www.oldworldauto.com To Unsubscribe or change delivery options go to: http://striplin.net/mailman/listinfo/mercedes_striplin.net