On a Mac running any version of OSX, press Command-Option-Esc to bring up the 
task list. You can kill a deviant process from there. It should almost NEVER be 
necessary to use the power key.

You can also do this from Terminal... get the task list using the "top" command 
and note the PID (process ID) for the deviant. Top looks like this:

Processes:  63 total, 3 running, 1 stuck, 59 sleeping... 261 threads    08:48:56
Load Avg:  0.07,  0.10,  0.08    CPU usage:  4.85% user,  3.40% sys, 91.75% idle
SharedLibs: num =    7, resident =   78M code, 2108K data, 5132K linkedit.
MemRegions: num =  7844, resident =  293M +   20M private,  188M shared.
PhysMem:  469M wired,  574M active,   87M inactive, 1399M used, 2697M free.
VM: 8654M + 387M   56662(0) pageins, 0(0) pageouts

  PID COMMAND      %CPU   TIME   #TH #PRTS #MREGS RPRVT  RSHRD  RSIZE  VSIZE
  262 PubSubAgen   0.0%  0:00.01   2    59     27  488K  3476K  1528K    21M 
  259 Mail         0.0%  0:02.19  14   233-   348   19M    37M    41M   416M 
  258 top          3.6%  0:01.16   1    20     29  572K   188K  1156K    18M 
  247 bash         0.0%  0:00.00   1    14     19  304K   184K   936K    18M 
  246 login        0.0%  0:00.01   1    17     55  340K   228K  1112K    19M 
  245 mdworker     0.0%  0:00.13   3    51     32  768K  5532K  2892K    32M 
  243 Safari       7.3%  0:05.40   8   133    300   22M    18M    32M   394M 
  238 SyncServer   0.0%  0:01.47   2    51     88   16M  6096K    18M    39M 
  229 AppleSpell   0.0%  0:00.03   1    23     30  604K  6592K  2068K    34M 
  174 Terminal     1.1%  0:02.93   4   110    196 3852K    23M    11M   372M 
  173 iCal         0.0%  0:01.44   3   107    227   14M    22M    31M   379M 
  172 ATSServer    0.0%  0:00.12   2    65     73  576K  1260K  2056K    54M 
  169 LaunchCFMA   0.3%  1:20.63   7   169    571   50M    28M    70M   571M 
  159 Canon UFR    0.0%  0:00.19   1    68     52  524K  2268K  2488K   281M 
  158 LaunchCFMA   0.2%  0:09.80   2    68    120 7712K  6296K    13M   351M 


You can then kill the deviant process using "kill" followed by the PID for the 
thing that's locked up. So, for example, in the list above Mail has the PID of 
259. To kill Mail, just type "kill 259". Note that Mail may launch companion 
processes (eg. PubSubAgen), so killing Mail on its own might not be enough. 
That's why it's generally better to use the Cmd-Option-Escape method. It does a 
better job of nabbing all the sub-processes.

When you have the mail app open, use the "Activity Viewer" window to see what 
it is doing. If you have set it up to use IMAP it may have been doing a sync 
with the server. That can take a long time the first time if there's lots of 
mail; IMAP isn't the speediest protocol.

D.


>Date: Fri, 22 Oct 2010 09:47:21 -0500
>From: Peter Frederick <psf...@earthlink.net>
>To: Mercedes Discussion List <mercedes@okiebenz.com>
>Subject: Re: [MBZ] MacBook question
>
>Hold the power button down until is shuts off, or pull the battery  
>and power plug (oops, can't pull the battery, eh?).
>
>Check the preferences in mail, it's possible you typed something in  
>wrong and it cannot connect.  There is also a "connection doctor" in  
>there somewhere that may help.
>
>Peter
>
>On Oct 22, 2010, at 9:40 AM, Gerry Archer wrote:
>
>> MacBook (Leopard) connects the search engine to the ISP fine.   
>> After setting up mail so it will connect to the ISP, it refused.   
>> When I tried to shut down the computer, it refused to shut down  
>> because mail was still active. Tried everything I could think of to  
>> shut down computer, but nothing worked.
>> The only solution I can find is to let the computers battery run  
>> down, or take the battery out of the computer.  Anyone have a  
>> better solution?
>> Thanks,
>> Gerry

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