En route to my assignment in Greenland in Feb '78, stopped by Colorado
Springs to meet The General, have several days of briefings, etc. - no bag
arrived with me; went through meeting with General, etc., in casual
"civvies." General knew immediately what had happened; didn't seem to care;
we got along great, anyway, as we should have. First thing he said as I
walked into his office, "Aha, airline got to ya, huh?" Bag with uniforms
arrived that evening. Always after that, I wore uniform on trips back and
forth to Greenland.
Wilton
----- Original Message -----
From: "Rich Thomas" <richthomas79td...@constructivity.net>
To: "Mercedes Discussion List" <mercedes@okiebenz.com>
Sent: Monday, July 08, 2013 5:49 PM
Subject: Re: [MBZ] Cause of Frisco crash: Poor piloting plus no glide path?
That happened to me when I went to Japan. Our plane in Boston got taken
out of service, they put us on a little puddle jumper to JFK to catch a
flight, I could see my bags sitting on a cart on the ramp, it was starting
to snow/rain. I told various airline people and the PJ pilot that my bags
were right over there (pointing them out on the baggage cart getting
soaked) and they kept saying, "We'll get them there." Yeah right. Get to
Narita, no bags. The NWA Japanese kid there who was dealing with issues
was just about to have a stroke apologizing and trying to figure it out.
I had silver or gold status on the airline, he was very very helpful, took
all my info for the hotel, etc. He found them, said they would be there
on the same flight that day (which was getting in tomorrow evening ,
sunday).
So here I am in Tokyo, 6'4" tall, wondering where the hell I am going to
find some business clothes on a Sunday for my Monday business meetings.
Did not think jeans and a ratty travel shirt would work. I get a call the
next evening at the hotel, it is this kid, saying the bags would be there
in a hour or so by courier. The bags get there at like 9PM, everything is
totally soaked, suits, shirts, underwear, socks, everything. ohsht. So I
call the front desk, the guy there knew about the bags, was again
apologetic, I tell him I need to get this stuff cleaned before the
morning, he says no problem. He comes up, bowing like crazy, says he will
take care of it, will be there by 6AM next morning, Monday.
I did not sleep much all night since it was daytime for me, but shonuff,
6AM the same kid from the night before shows up with all my stuff,
cleaned, pressed, folded, hung, all that, no charge. Some white shirts
stained, he said he would try to find some for me, airline would buy them.
He would not take a tip, was apologetic the whole time about the airline
screwing up (like that was his issue). I ended up getting some money from
the airline, the kid from Narita called me again to make sure everything
got sorted out.
I was amazed at all this. And that there were beer vending machines on
like every corner in Tokyo. Then I got back home to Boston where no one
gave a s... about anything, much less your concerns over their poor
service.
--R
On 7/8/13 4:41 PM, Mitch Haley wrote:
And it wouldn't be fun to land on another continent 20,000 miles from
home with zero luggage.
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