Same attitude the VA has about providing service. Too hard to fire the clerical staff, who care not a whit about the level of service they give.
clay On May 31, 2014, at 9:54 AM, Dan Penoff wrote: > The educational system, especially higher ed, is not a customer focused > mentality. It is a world of compliance and deference, where if you challenge > the system, no matter how right you are, you're a "troublemaker" and are > dealt with accordingly. > > I found this out when I was finishing my degree at USF. There were numerous > instances where the department or professor would dictate that something be > done, for example, and compliance was expected no matter what the issue. > > I was halfway through an internship when I realized I hated what I was doing > and would never work in that area of education. I told my supervising > professor and teacher that I wanted out, and why. I also presented how I > wanted to proceed with my next internship. > > You would have thought I had stood up in the middle of a crowd of religious > zealots and started denouncing their religion. > > They told me I would finish out the semester, like it or not, and if I chose > to do something else afterwards that was my business. > > I went to the dean. > > I laid out my reasoning for wanting to bail and my plans for completing my > studies. I also made it clear that I was eating that semester's tuition by > taking an incomplete and would obviously incur the cost of another semester > of studies. > > I got my "I" that semester along with a new supervising professor for the > next semester. I also became the "black sheep" of the department and was > shunned by nearly everyone on faculty (I had been working with several > faculty members on research projects prior to this.) People who have > returned there to do post grad work have told me that I am held up to new > undergrad students (without being named, of course) of an example of what can > happen if you're non-compliant. > > When we enrolled my youngest at HCC the people in the bursar's office were > giving us a hard time about something, i don't recall what. When my son > asked why the people were being such asshats, I told him, "It's because they > could care less if you get in a class or not. It has no effect on their job > what happens to you or what your plight is." > > The person behind the counter could hear me. They said nothing but glared at > us. > > Maybe I should tell the story of when I led a departmental revolt over > signing a contract for tuition whose terms were incomplete..... > > Dan > > > > > On May 31, 2014, at 12:33 PM, Gary Hurst wrote: > >> i didn't have a lot of choice. we left HS to go to college as HS offered >> nothing. it is our legal right to leave at 16 and she is 17. but then >> they decided with sabotage and making an example of her. what else could i >> have done other than fight them? >> >> once we find a person in the system who believed in the rules of the GED >> system and was high up enough to override the locals, we were less than 24 >> hours from complete resolution, but it took 2 months to find that person. >> >> >> On Sat, May 31, 2014 at 8:51 AM, Dwight Giles <dwight.gi...@gmail.com> >> wrote: >> >>> Congratulations Gary & kudos to you for your persistence in pushing the >>> system. >>> Dwight >>> On May 29, 2014 7:56 PM, "Gary Hurst" <jabbahur...@gmail.com> wrote: >>> >>>> https://www.dropbox.com/s/3ma094xsr80tdi5/4388316_eDiplomaFree-1.jpg >>>> >>>> -- >>>> >>>> >>>> *reliable vendor of superior parts for mercedes and other european cars* >>>> *www.BuyEUROparts.com <http://www.BuyEUROparts.com>* >>>> _______________________________________ >>>> http://www.okiebenz.com >>>> >>>> To search list archives http://www.okiebenz.com/archive/ >>>> >>>> To Unsubscribe or change delivery options go to: >>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>>> >>>> All posts are the result of individual contributors and as such, those >>>> individuals are responsible for the content of the post. The list owner >>>> has no control over the content of the messages of each contributor. >>>> >>> _______________________________________ >>> http://www.okiebenz.com >>> >>> To search list archives http://www.okiebenz.com/archive/ >>> >>> To Unsubscribe or change delivery options go to: >>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >>> All posts are the result of individual contributors and as such, those >>> individuals are responsible for the content of the post. The list owner >>> has no control over the content of the messages of each contributor. >>> >> >> >> >> -- >> >> >> *reliable vendor of superior parts for mercedes and other european cars* >> *www.BuyEUROparts.com <http://www.BuyEUROparts.com>* >> _______________________________________ >> http://www.okiebenz.com >> >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> >> All posts are the result of individual contributors and as such, those >> individuals are responsible for the content of the post. The list owner has >> no control over the content of the messages of each contributor. > > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > All posts are the result of individual contributors and as such, those > individuals are responsible for the content of the post. The list owner has > no control over the content of the messages of each contributor. _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com All posts are the result of individual contributors and as such, those individuals are responsible for the content of the post. The list owner has no control over the content of the messages of each contributor.
