The airmatic system in Victor spit out errors after my indy installed a fresh upper control arm on the W220. I had him take a look and the fault codes steered him to the pump. Turned out the pump was not the failure point. Left side showed 4mm, driver side(repair) reported 33mm. System seemed to try to make it right, but would just toss hands in the air and give up after a bit. Spit out the error code and drop the offending corner. Indy said this is a job for STEALERSHIP!
I wasted three hours at the dealer while they diagnosed. The web scheduled appointment failed to show on their computer. Idiots. They decided it was a sensor issue and would have the parts within 30 hours, so I went back mid-week. Wasted another three hours while the parts went in, Service idiot was surprised to see me back. I inquired as to MBCA discounts and was assured I would have that taken into account. At the end of the visit he informs me that his tech says my shop installed the wrong part. New part was not identical to the old, and it should look just like the part on the other side. WOW! Sounds like a huge mistake. Their "fix" was to booger the computer to ignore adjusting the suspension and to just have it produce the error each time I start the car. Make my indy put the "proper" benz part as replacement, then go back for Stealer to calibrate. I paid, but later saw no club discount. My indy was pretty sure he had installed the correct part, but ... things can happen. He orders up the part from an out of state dealer (none available local) and has to move back the appointment. I dropped the car off evening before and indy has the REAL part and my old part. I am shown both and see that the new part is stouter, but the mounting point has been machined to same thickness as original part. Lemforder makes the part for Benz, with PN and star cast in. Calipers confirm no variance at mounting point. Indy does not want to destroy a perfectly fine part to install the exact same part four weeks after installing it. Sounds reasonable, so I need to figure out what the stealer did. We arrange to have a leak down test on the system done in the morning, while I go over my records on work done looking for support that Lemforder part was used. The next day, I stop off at the shop to get part numbers and backing docs just as the parts rep shows with the exact same part as was installed on my car. Lemforder, exactly the same as Benz, just has the PN and star ground off. WIth that all verifying my indy's story and proving the Stealership wrong on their diagnosis, I head to the Benz store. Service manager blows me off, the desk jockey I dealt with is not there that morning, I will get a call on MLK day. I told him I was unimpressed with the lack of knowledge shown by the tech, the lies, and the excessive fee to fail to fix the issue. I advise him I want a solution, no more stories. clay 2002 s430 - Victor, a Stately & well tailored chap 1974 450sl - Frosch - Two tone green 1976 300D - Blei Vanst - it looks silvery 1972 220D - Gump - She was green, simple and ran 1995 E300D - Gave her life to save me against a Dame in a SUV POS 1987 SDL - Beware Nigerian Scammers _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
