Get a DAS system and troubleshoot it and make the adjustments yourself. You would have spent less for the DAS system than your trip to the indy and stealer.
Dan > On Jan 16, 2016, at 6:14 PM, clay via Mercedes <mercedes@okiebenz.com> wrote: > > The airmatic system in Victor spit out errors after my indy installed a fresh > upper control arm on the W220. I had him take a look and the fault codes > steered him to the pump. Turned out the pump was not the failure point. > Left side showed 4mm, driver side(repair) reported 33mm. System seemed to > try to make it right, but would just toss hands in the air and give up after > a bit. Spit out the error code and drop the offending corner. Indy said > this is a job for STEALERSHIP! > > I wasted three hours at the dealer while they diagnosed. The web scheduled > appointment failed to show on their computer. Idiots. They decided it was > a sensor issue and would have the parts within 30 hours, so I went back > mid-week. Wasted another three hours while the parts went in, Service idiot > was surprised to see me back. I inquired as to MBCA discounts and was > assured I would have that taken into account. At the end of the visit he > informs me that his tech says my shop installed the wrong part. New part was > not identical to the old, and it should look just like the part on the other > side. WOW! Sounds like a huge mistake. Their "fix" was to booger the > computer to ignore adjusting the suspension and to just have it produce the > error each time I start the car. Make my indy put the "proper" benz part as > replacement, then go back for Stealer to calibrate. I paid, but later saw no > club discount. > > My indy was pretty sure he had installed the correct part, but ... things can > happen. He orders up the part from an out of state dealer (none available > local) and has to move back the appointment. I dropped the car off evening > before and indy has the REAL part and my old part. I am shown both and see > that the new part is stouter, but the mounting point has been machined to > same thickness as original part. Lemforder makes the part for Benz, with PN > and star cast in. Calipers confirm no variance at mounting point. Indy does > not want to destroy a perfectly fine part to install the exact same part four > weeks after installing it. Sounds reasonable, so I need to figure out what > the stealer did. We arrange to have a leak down test on the system done in > the morning, while I go over my records on work done looking for support that > Lemforder part was used. > > The next day, I stop off at the shop to get part numbers and backing docs > just as the parts rep shows with the exact same part as was installed on my > car. Lemforder, exactly the same as Benz, just has the PN and star ground > off. WIth that all verifying my indy's story and proving the Stealership > wrong on their diagnosis, I head to the Benz store. Service manager blows me > off, the desk jockey I dealt with is not there that morning, I will get a > call on MLK day. I told him I was unimpressed with the lack of knowledge > shown by the tech, the lies, and the excessive fee to fail to fix the issue. > I advise him I want a solution, no more stories. > > > > clay > > 2002 s430 - Victor, a Stately & well tailored chap > 1974 450sl - Frosch - Two tone green > 1976 300D - Blei Vanst - it looks silvery > 1972 220D - Gump - She was green, simple and ran > 1995 E300D - Gave her life to save me against a Dame in a SUV > POS 1987 SDL - Beware Nigerian Scammers > > > > > > > > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
