Their punishment is really being dumb enough to get caught. Talk smack all you
want but don't get caught...
-Curt
From: Dan Penoff via Mercedes <mercedes@okiebenz.com>
To: Mercedes List <mercedes@okiebenz.com>
Cc: Dan Penoff <d...@penoff.com>
Sent: Tuesday, May 10, 2016 5:17 AM
Subject: Re: [MBZ] OT - but so very funny
I read the article. The servers apparently gave a half-hearted apology, the
manager cut their hours, and they offered the diners $20 gift cards.
Lame.
Dan
> On May 9, 2016, at 11:47 PM, Andrew Strasfogel <astrasfo...@gmail.com
> <mailto:astrasfo...@gmail.com>> wrote:
>
> I was wondering about that myself. An apology is hardly adequate
> compensation.
>
> On Mon, May 9, 2016 at 5:54 PM, Dan Penoff via Mercedes
> <mercedes@okiebenz.com <mailto:mercedes@okiebenz.com>> wrote:
> I would hope the manager comped the meal and fired the servers.
>
> Dan
>
>
> > On May 9, 2016, at 4:07 PM, Andrew Strasfogel via Mercedes
> > <mercedes@okiebenz.com <mailto:mercedes@okiebenz.com>> wrote:
> >
> > I just had to share this from the Washington post. Peter Chang is
> > supposedly THE best Chinese restaurant in the DC area, but their serves
> > could use some basic IT training.
> >
> > Servers trash customers in private note on check — then forget to delete it
> > By Tim Carman <http://www.washingtonpost.com/people/tim-carman
> > <http://www.washingtonpost.com/people/tim-carman>> May 9 at
> > 12:58 PM
> > <tim.car...@washpost.com?subject=Reader%20feedback%20for%20%27Servers%20trash%20customers%20in%20private%20note%20on%20check%20%E2%80%94%20then%20forget%20to%20delete%20it%27
> >
> > <http://tim.car...@washpost.com/?subject=Reader%20feedback%20for%20%27Servers%20trash%20customers%20in%20private%20note%20on%20check%20%E2%80%94%20then%20forget%20to%20delete%20it%27>>
> >
> > Four diners, three of them wearing plaid, were ready to enjoy a meal
> > Saturday night at Peter Chang in Arlington <http://peterchangarlington.com/
> > <http://peterchangarlington.com/>>,
> > the authentic Sichuan outpost opened by the Chinese embassy chef turned
> > serial restaurateur
> > <https://www.washingtonpost.com/lifestyle/food/how-chef-peter-chang-stopped-running-and-started-empire-building/2015/03/16/66ff2378-c750-11e4-aa1a-86135599fb0f_story.html
> >
> > <https://www.washingtonpost.com/lifestyle/food/how-chef-peter-chang-stopped-running-and-started-empire-building/2015/03/16/66ff2378-c750-11e4-aa1a-86135599fb0f_story.html>>.
> > But the dinner took a left turn when the server brought out a family-style
> > bowl of rice.
> >
> > The offending check at Peter Chang in Arlington, courtesy of a diner.
> >
> > One of the diners, who had lived in Beijing for much in the 2000s, was
> > surprised by the rice presentation and made a comment to the server, saying
> > "'Oh, you guys don't serve them in individual rice bowls?'," related
> > another diner in the party, who asked to go by his first name,*Matt*.
> >
> > The server told the group that when rice is served to three or more diners
> > at Peter Chang, it comes in a large bowl. The former Beijing resident
> > thought that was odd, considering the family-sized portion ran counter to
> > the personalized bowls he encountered in China. The server then asked if
> > the foursome would like individual rice bowls instead. They declined.
> >
> > *[Peter Chang restaurant review: A master's cooking, times two
> > <https://www.washingtonpost.com/lifestyle/food/peter-chang-restaurant-review-a-masters-cooking-times-two/2015/12/02/fd7f2b88-8c79-11e5-ae1f-af46b7df8483_story.html
> >
> > <https://www.washingtonpost.com/lifestyle/food/peter-chang-restaurant-review-a-masters-cooking-times-two/2015/12/02/fd7f2b88-8c79-11e5-ae1f-af46b7df8483_story.html>>]*
> >
> > "She said, 'No, no, I can bring it for you,'" Matt related. "He said, 'No,
> > no, don't worry about it. It's fine. Just wanted to let you know that's the
> > way it's done in China. It's not a big deal.' . . . It just got really
> > awkward."
> >
> > The diners thought that was the end of the episode until it came time to
> > pay. The group asked to split the check four ways, to which the
> > server apparently said, "That's totally how they do it in China."
> >
> > "I obviously had no idea what that meant, because I'm just a white guy from
> > Arlington," Matt said. "But my friend from China, he told us after she
> > left, 'In China, one person pays for it. That's not at all the way things
> > are done in China, so she's being sarcastic.' Then we saw the receipt."
> >
> > At the bottom of check were two comments, each obviously typed into the
> > system from the restaurant's point-of-sale, or POS, system. The first: "im
> > a plad a------." The other: "i have a small penis."
> >
> > The former comment, despite misspelling "plaid," was clearly a shot at the
> > diner's attire. The second, a cheap shot, period. The diners were not
> > amused and immediately summoned a manager. The manager, in turn, summoned
> > the server and another server who had apparently typed the comments into
> > the system. The manager apologized and explained the servers were just
> > joking with one another via the POS system. They meant to delete the
> > comments before presenting the check.
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>
>
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