My father used to tell a story about buying oil filters. He was inĀ  a GM dealership for some reason and decided he might as well pick up oil filters so he went to the parts counter. The partsman asks what they are for and is told one for a Chevy pickup and one for a Buick sedan (I don't recall what years etc). Parts guy produces 2 filters with the same part # on them and the invoice shows them separately and the Buick filter is much more expensive than the Chevy filter. My father asks why and is given some weak excuse, so he tells the guy he has changed his mind and wants 2 filters for the Chevy. Parts guy is a bit miffed but produces a new invoice and the same filters are sold for the lower price.
RB

On 24/10/2017 3:40 PM, Mitch Haley via Mercedes wrote:
On October 24, 2017 at 4:27 PM Dan--- via Mercedes <mercedes@okiebenz.com> 
wrote:


I doubt that very much.  Retail parts aren't a big profit center for them, so 
they are actually very affordable.  Just don't call in and ask for a price over 
the phone or they'll bone you. However, if you show up in person they're good.
Now that's a very strange game.
When somebody calls for a price check, they're saying "I'd like to buy it from you, 
but if the price is too high, I'm staying away". And their response to that is to 
quote double the actual price to scare the potential customer away?

Now, what just happened to me has a clearer motive behind it, if it was 
intentional.
A business customer calls the local Chevy dealer for the price on a couple of 
seatbelts. My cost on them is $98 and $119 at Ed Rinke Chevrolet, but I'd have 
to pay shipping or drive to the Detroit area to get them. I was going to see if 
a dealer in Lansing would match Rinke's price, but my body and paint man 
offered to get them for me wholesale. The local folks tell my friend that they 
belts are the same price, $102.xx each. He says he'll take that. When the belts 
came, he showed me the invoice, and they charged him 106.95 and 129.70, which 
is more than I would have paid the Detroit guys to ship them straight to me.

Mitch.

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