Depending on your state, you could also contact the consumer affairs office/insurance commissioner if there's an impasse. Unless there are six figures' worth of injury involved I would not bother with a personal attorney b/c the fees will exceed the value of most potential claims.
On Sat, Sep 1, 2018 at 9:13 AM Kaleb C. Striplin via Mercedes < mercedes@okiebenz.com> wrote: > I only have liability on my car so USAA would not get involved I would not > think. > > Sent from my iPhone > > > On Aug 31, 2018, at 11:53 PM, clay monroe via Mercedes < > mercedes@okiebenz.com> wrote: > > > > The first thing you do is completely ignore the offending parties > insurer. GO forthwith to a personal injury lawyer and chat them up about > where to get medical help for the pain and suffering. If you were not in > the car at the moment of impact, I am sure you have suffered medical > troubles when you came into contact with the damaged vehicle. > > > > I would think that you have a car wreck lawyer on retainer owing to the > actions of Regina and the continued demise of silver star automobiles. > The longer the damn adjusters have to deal with legal counsel and not > resolve the claim, the more likely they are to become desperate and agree > to a settlement to your benefit. > > > > USAA will put the good of the members first and find a body shop that > may perform work enough to make the car functional. Then they would > subrogate the claim to the evil Slave Farm folks for full payment. Or, > they will tell you that CoParts will be the most likely place it ends up, > and you get a check cut, and strip it at your leisure. > > > > > > > > clay monroe > > redgh...@comcast.net > > > > > > > >> On Aug 31, 2018, at 3:35 PM, Kaleb C. Striplin via Mercedes < > mercedes@okiebenz.com> wrote: > >> > >> I am sorry if some of this is a duplicate of previous posts. I just > wanted to give an update of my claim adventure with State Farm on the 95 > E300. > >> > >> So I talked to them today and they finally got a hold of their insured > and established liability. I said I could send them photos etc on an app > so I did that. Within an hour I had an estimate back. It was $2190. > Since I was in Tulsa I decided to get an estimate at the local body shop > that is MB certified. their estimate came in at $6089. Quite a big > difference. I call State Farm and inform them of the much different amount > and ask them if they would like a copy of it. They said they did not, I > would just need to take the car to the shop and the shop would send them a > supplemental report once they took the car apart. I told them that made no > sense because I highly doubted the car would be fixed. They said the body > shop would know what do to so call them. > >> > >> So I called the body shop and told them this. They said that is not > correct, they would only send that to State Farm if they authorized them to > start the repair and they take car apart and send them info on any > additional cost or damage not in the initial estimate. This was in line > with what I figured. > >> > >> I called State Farm back, informed them of this and it was just an > endless circle of getting the run around from them. They say all they can > do is go by the estimate their app says. I inform them that their insured > hit my vehicle and they needed to make me whole. They kept saying that if > the body shop gave an estimate then the vehicle could be repaired. I tell > them fine, so you are saying you will repair it, send me the check. Nope, > can't do that because it was not a State Farm approved estimate. I tell > them it does not matter to me if it is or not, if they are going to repair > it, then that is where the car is going and the price will just go up from > there. I say it makes no sense to take the car in and have them tear it > down when the repair will exceed the value. So they can either figure out > how much the car is worth and send me a check, or send me a check for the > estimate. I said if they did not agree with my estimate they could send an > adjuster out. They did not want to do that. > >> > >> This went on for a good 30 minutes just going back and forth with the > guy saying they had to go by their estimate and would fix the car, and me > telling them that if I am repairing it, it will be done by my shop and that > is their estimate. I finally told the guy I needed to speak to somebody > else. He puts his manager on the phone who seemed to have half a brain. I > explained that I understand that my estimate was probably going to be > higher but their estimate from their app was not going to cut it. She > talked about other body shops they use that charge a different rate that > might be lower than the rate my shop quoted. I told her I understand all > that and do you want to send an adjuster or would you like me to take the > car to one of your shops. Bingo, finally we are getting somewhere. She > said yea that is what we need to do. > >> > >> They gave me some shops I could go to and one that was on the list was > one I took the GL too when we had a claim with USAA on the GL. With USAA, > we took it by this shop, they did their estimate but we ended up using the > same shop I took this car too, and USAA paid their much higher price > without issue. > >> > >> So what will happen at this point I would imagine is I take the car to > their shop, we get a much more realistic estimate that will be higher than > the initial app estimate, but probably a little lower than my estimate. I > will say it probably will not be a whole lot less than the estimate I got > from the MB certified shop because when I got the estimate at the USAA > shop, then went and got estimate and the MB shop, it was really not that > much more than the USAA estimate. The big difference came after they took > the car apart and found more damage. So anyway, I figure we will get their > estimate, then State Farm will total the vehicle then we can argue with > value and buy back. > >> > >> Bottom line to this story, never agree to submit claim info and photos > via an app, especially if its the other guys insurance company. > >> > >> Rant over. > >> > >> > >> --- > >> This email has been checked for viruses by AVG. > >> https://www.avg.com > >> > >> > >> _______________________________________ > >> http://www.okiebenz.com > >> > >> To search list archives http://www.okiebenz.com/archive/ > >> > >> To Unsubscribe or change delivery options go to: > >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > >> > > > > > > _______________________________________ > > http://www.okiebenz.com > > > > To search list archives http://www.okiebenz.com/archive/ > > > > To Unsubscribe or change delivery options go to: > > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > > > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
