Yeah, probably no interest on their part.  Now you are screwed, and have to 
deal with the offender’s bunch

clay monroe
redgh...@comcast.net



> On Sep 1, 2018, at 6:12 AM, Kaleb C. Striplin via Mercedes 
> <mercedes@okiebenz.com> wrote:
> 
> I only have liability on my car so USAA would not get involved I would not 
> think.
> 
> Sent from my iPhone
> 
>> On Aug 31, 2018, at 11:53 PM, clay monroe via Mercedes 
>> <mercedes@okiebenz.com> wrote:
>> 
>> The first thing you do is completely ignore the offending parties insurer.  
>> GO forthwith to a personal injury lawyer and chat them up about where to get 
>> medical help for the pain and suffering.  If you were not in the car at the 
>> moment of impact, I am sure you have suffered medical troubles when you came 
>> into contact with the damaged vehicle.
>> 
>> I would think that you have a car wreck lawyer on retainer owing to the 
>> actions of Regina and the continued demise of silver star automobiles.   The 
>> longer the damn adjusters have to deal with legal counsel and not resolve 
>> the claim, the more likely they are to become desperate and agree to a 
>> settlement to your benefit.
>> 
>> USAA will put the good of the members first and find a body shop that may 
>> perform work enough to make the car functional.  Then they would subrogate 
>> the claim to the evil Slave Farm folks for full payment.  Or, they will tell 
>> you that CoParts will be the most likely place it ends up, and you get a 
>> check cut, and strip it at your leisure.
>> 
>> 
>> 
>> clay monroe
>> redgh...@comcast.net
>> 
>> 
>> 
>>> On Aug 31, 2018, at 3:35 PM, Kaleb C. Striplin via Mercedes 
>>> <mercedes@okiebenz.com> wrote:
>>> 
>>> I am sorry if some of this is a duplicate of previous posts.  I just wanted 
>>> to give an update of my claim adventure with State Farm on the 95 E300.
>>> 
>>> So I talked to them today and they finally got a hold of their insured and 
>>> established liability.  I said I could send them photos etc on an app so I 
>>> did that.  Within an hour I had an estimate back.  It was $2190.  Since I 
>>> was in Tulsa I decided to get an estimate at the local body shop that is MB 
>>> certified. their estimate came in at $6089. Quite a big difference. I call 
>>> State Farm and inform them of the much different amount and ask them if 
>>> they would like a copy of it.  They said they did not, I would just need to 
>>> take the car to the shop and the shop would send them a supplemental report 
>>> once they took the car apart.  I told them that made no sense because I 
>>> highly doubted the car would be fixed.  They said the body shop would know 
>>> what do to so call them.
>>> 
>>> So I called the body shop and told them this.  They said that is not 
>>> correct, they would only send that to State Farm if they authorized them to 
>>> start the repair and they take car apart and send them info on any 
>>> additional cost or damage not in the initial estimate.  This was in line 
>>> with what I figured.
>>> 
>>> I called State Farm back, informed them of this and it was just an endless 
>>> circle of getting the run around from them.  They say all they can do is go 
>>> by the estimate their app says.  I inform them that their insured hit my 
>>> vehicle and they needed to make me whole.  They kept saying that if the 
>>> body shop gave an estimate then the vehicle could be repaired.  I tell them 
>>> fine, so you are saying you will repair it, send me the check.  Nope, can't 
>>> do that because it was not a State Farm approved estimate.  I tell them it 
>>> does not matter to me if it is or not, if they are going to repair it, then 
>>> that is where the car is going and the price will just go up from there.  I 
>>> say it makes no sense to take the car in and have them tear it down when 
>>> the repair will exceed the value.  So they can either figure out how much 
>>> the car is worth and send me a check, or send me a check for the estimate.  
>>> I said if they did not agree with my estimate they could send an adjuster 
>>> out.  They did not want to do that.
>>> 
>>> This went on for a good 30 minutes just going back and forth with the guy 
>>> saying they had to go by their estimate and would fix the car, and me 
>>> telling them that if I am repairing it, it will be done by my shop and that 
>>> is their estimate.  I finally told the guy I needed to speak to somebody 
>>> else.  He puts his manager on the phone who seemed to have half a brain.  I 
>>> explained that I understand that my estimate was probably going to be 
>>> higher but their estimate from their app was not going to cut it.   She 
>>> talked about other body shops they use that charge a different rate that 
>>> might be lower than the rate my shop quoted.  I told her I understand all 
>>> that and do you want to send an adjuster or would you like me to take the 
>>> car to one of your shops.  Bingo, finally we are getting somewhere. She 
>>> said yea that is what we need to do.
>>> 
>>> They gave me some shops I could go to and one that was on the list was one 
>>> I took the GL too when we had a claim with USAA on the GL.  With USAA, we 
>>> took it by this shop, they did their estimate but we ended up using the 
>>> same shop I took this car too, and USAA paid their much higher price 
>>> without issue.
>>> 
>>> So what will happen at this point I would imagine is I take the car to 
>>> their shop, we get a much more realistic estimate that will be higher than 
>>> the initial app estimate, but probably a little lower than my estimate.  I 
>>> will say it probably will not be a whole lot less than the estimate I got 
>>> from the MB certified shop because when I got the estimate at the USAA 
>>> shop, then went and got estimate and the MB shop, it was really not that 
>>> much more than the USAA estimate.  The big difference came after they took 
>>> the car apart and found more damage.  So anyway, I figure we will get their 
>>> estimate, then State Farm will total the vehicle then we can argue with 
>>> value and buy back.
>>> 
>>> Bottom line to this story, never agree to submit claim info and photos via 
>>> an app, especially if its the other guys insurance company.
>>> 
>>> Rant over.
>>> 
>>> 
>>> ---
>>> This email has been checked for viruses by AVG.
>>> https://www.avg.com
>>> 
>>> 
>>> _______________________________________
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>> 
>> 
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