A very depressing saga. > -----Original Message----- > From: Mercedes [mailto:mercedes-boun...@okiebenz.com] On Behalf Of clay > monroe via Mercedes > Sent: Saturday, September 08, 2018 1:41 AM > To: Mercedes Discussion List <mercedes@okiebenz.com> > Cc: clay monroe <redgh...@comcast.net> > Subject: Re: [MBZ] Screw it > > That becomes the only solution when Mercedes Germany will no longer > provide those tumblers. Even the dealers and Tom Hanson had no idea until I > had issue with getting access. I was forced to spend $300 on “special order, > no > refund” trying to purchase a tumbler for the SL. The part is superseded five > times in the EPC, then goes to a black hole. Dealer took my money and put in > the order. Two months later, there was no product and no data on why, as > well as no clues as to where in the system the order was even placed. Repeat > two more times and finally I got so upset, I made a scene at the parts desk > about the shear utter incompetence of the parts department, manager, CC, > dealership, that one of the suits came down to see what the ruckus was all > about. I guess putting the fear of GOD into the hearts of the orientals > bringing > their leased cars in for service may have seemed bad for business. > > A call was made to CC Irvine to find out Whiskey Tango Foxtrot their problem > was. CC Irvine blew much smoke into rectal passages until the suit demanded > it get kicked up the ladder to the Fatherland. CC Germany at first tried to > blow > smoke, but the underlings were forced to call in an adult who acknowledged > that there was no way on God’s green earth I was ever going to see, nor would > anybody else, a tumbler for a car built prior to 1985. With that, I was > given an > apology, the three charges to my Credit were refunded, and I was advised to > find a good locksmith who might rebuild the thing. > > In the past five years I have had the key cowboys rebuild four locks (ignition > tumbler). One for the SL, one for a w115, another was a PnP set that needed > a key (I pulled the vin tag), and then I had a “spare” I got from fleabay > that was > wonky. I should have held on to them, as I am sure once it it common > knowledge you can not get them anymore, the things will command a king’s > ransom. > > > clay monroe > redgh...@comcast.net > > > > > On Sep 7, 2018, at 1:19 PM, Craig via Mercedes <mercedes@okiebenz.com> > wrote: > > > > On Fri, 7 Sep 2018 11:56:48 -0700 clay monroe via Mercedes > > <mercedes@okiebenz.com> wrote: > > > >> BUT WHERE ARE WE TO GET OUR OLD Tumblers made whole? Anybody > think > >> they could make a living rebuilding only Mercedes tumblers? > > > > In all of my time on this list, there has been no talk of repairing a > > recalcitrant lock cylinder. > > > > The only talk has been to go to the dealer with your registration and > > order a new, keyed to the car cylinder. > > > > > > Craig > > > > _______________________________________ > > http://www.okiebenz.com > > > > To search list archives http://www.okiebenz.com/archive/ > > > > To Unsubscribe or change delivery options go to: > > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > > > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
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