Nice Sent from my iPhone
> On Sep 11, 2019, at 6:32 PM, Dan Penoff via Mercedes <mercedes@okiebenz.com> > wrote: > > ADSIT used to be the poster child for really awful customer service. For > those that knew of them or experienced it directly, you know they were > nothing short of legendary in their ability to screw people over, many times > in multiple ways. > > In 1988 I owned a 1979 300TD. The clock had failed in it and I was looking > for a replacement. Randy Steele happened to have an NOS (new old stock) clock > on the shelf he offered to me. I was calling around to other suppliers to > possibly find a used one and happened to call Adsit, as I'm originally from > Central Indiana and knew of them. > > They said they had a used clock on the shelf and quoted me a price. It was > astronomical. I asked them to confirm the price, as it was more than the NOS > clock Randy had offered me. When I told them I could get an NOS clock for > much less than their used clock, which was why I was questioning the price > they quoted, I got a stream of profanity directed at me, Randy, the clock, > and pretty much anyone and anything else who might have been nearby. Then > they accused me of trying to "J*w them down", which I found equally offensive. > > That was pretty much the beginning and the end of my experience with Adsit. > > I needed an interior rear view mirror for the ML500 beater truck. The one > that was on it was nearly destroyed from the ravages of the climate and > possible abuse from the PO. A new mirror assembly from Mercedes was over $800 > my cost, mainly because they can charge this and because there are all sorts > of funky doo-dads in the mirror housing, like auto dimming, map lights, etc., > etc. > > So I started looking around on the various venues for either a nice used one > or a maybe an NOS one for cheap. I was willing to forego all the fancy > trappings for just a plain mirror, knowing that there were many variants of > the mirror depending on the option level of the car. > > ADSIT had an NOS one for sale for $39.99 that appeared to be the same but was > a different part number and gray, rather than my “java” interior color. They > wanted $12.75 for shipping. I made a “best offer” of $35.00 and they bit. > > Mirror showed up today in the original Mercedes box. It was clearly a brand > new mirror based on the packaging and condition. Not only that, it had all > the fancy doo-dads my original mirror had, too! > > Plugged everything in, popped it into the mount, and now I have a brand new > rear view mirror with all the appurtenances. Despite it being gray, it blends > in well. I’m glad, because I was in some haste to install it and was really > thinking about getting some interior vinyl paint to make it match. > > Nahhhh. Beater truck. > > So despite their past reputation, ADSIT actually did good. > > -D > > > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
